Jaya Venkateshwari Thirupathi
NorthYork
Summary
Results driven professional with 5+ years of experience in Central Services, Security operations, health & safety, and senior care services. Skilled in volunteer support, program planning, JHSC compliance, risk management, and team supervision. Strong background in working with seniors in long-term care, hospitals, and community settings while ensuring safety, dignity, and quality service delivery.
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
8
8
years of professional experience
7
7
Certification
Work History
Coordinator - Central Services Operations, Health & Safety
The Well with Allied REIT
01.2024 - Current
- Lead day-to-day operations for security, safety, and tenant services across large mixed-use property.
- JHSC Certified: Conduct joint health & safety inspections, hazard assessments, and OHSA compliance audits.
- Recruit, train, and supervise security team members; design SOPs, deliver emergency response and fire drill training.
- Coordinate client-facing services, including tenant relations, contractor orientation, and community event support.
- Oversee incident investigations, CCTV reviews (Avigilon), bookmark requests, and access control (Lenel, HID, Schindler).
- Manage administrative operations including invoicing, chargebacks, vendor quotes, work orders (Yardi), and budget tracking.
- Liaise with property management, leasing teams, and contractors to ensure seamless communication and issue resolution.
- Develop and maintain safety programs, conduct emergency drills, and facilitate workplace health & safety awareness.
- Coordinated daily office operations by managing meeting schedules and calendars, monitoring workflow, maintaining accurate records, and ensuring effective communication across teams.
Security Supervisor
The Well with VP Protection Inc.
01.2022 - 01.2024
- Supervised daily security operations across commercial and residential towers with 24/7 coverage.
- Directed emergency responses including fire alarms, medical emergencies, evacuations, and high-risk incidents.
- Trained and coached security staff on de-escalation, reporting, access control, and emergency protocols.
- Managed Regroup emergency notification platform for tenants during lockdowns and major incidents.
- Conducted workplace inspections, enforced safety procedures, and supported JHSC initiatives.
- Handled detailed reporting: incident logs, tenant communications, daily shift briefings, and management escalations.
- Supported volunteer-style engagement during tenant and community events, ensuring safety and positive experience.
Caregiver
Home Instead
01.2022 - 01.2024
- Delivered compassionate care and assistance to seniors, including clients with dementia, mobility challenges, and chronic illness.
- Supported daily living activities, meal preparation, and companionship programs to enhance seniors quality of life.
- Provided ongoing updates and collaborated with families and healthcare teams on care plans.
- Worked in placements at:
- North York General Hospital – Assisted elderly patients with mobility, basic care routines, companionship, and coordination with nursing staff.
- Mount Sinai Hospital – Supported seniors during recovery, provided patient comfort, and ensured adherence to safety and hygiene protocols.
- Senior Homes (Toronto area) – Engaged dementia patients with daily activities, ensured safety, and promoted well-being.
Pharmacist
Sri Venkateshwara Medicals
01.2018 - 2022
- Dispensed medications, reviewed prescriptions, and educated patients and caregivers on proper usage.
- Maintained pharmacy records, ensured compliance with regulatory standards, and managed inventory.
- Owned and operated a retail pharmacy, overseeing all aspects of business and clinical operations including hiring and staff management, expense tracking, inventory control, and medication ordering
- Developed and implemented innovative techniques to streamline workflow, enhance customer service, and improve operational efficiency
- Created promotional offers and loyalty programs to attract and retain customers, contributing to sustained revenue growth
- Designed and built custom pharmacy management software to handle scheduling, record keeping, and customer data integration
- Managed daily schedules, ensured regulatory compliance, and maintained meticulous records for audits and reporting
- Led strategic planning and growth initiatives, expanding customer base and optimizing service delivery in a competitive market
Education
Post Graduate Diploma - Healthcare Leadership
Sault College Southwest
Toronto, ON01.2024
Diploma - Pharmacy
V.E.S. College of Pharmacy
Karnataka, India01.2018
Bachelor of Arts - English & Communication
Tamil Nadu Open University
TamilNadu, India01.2017
Skills
- Incident Response, Risk Management & De-escalation
- Administrative & Technical Skills: Decision Making, Admin Oversight, Microsoft Office (Excel, Word, PowerPoint, SharePoint), Yardi, Avigilon CCTV, Lenel Access Control, Regroup Notifications
- Security Platforms: Customer Service, Avigilon CCTV, Lenel Access Control, HID Systems, Schindler Elevator Controls, Regroup Emergency Notifications
- Software Tools: Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint), Yardi, GlobalProtect VPN, Lenal Software
- Reporting & Compliance: Incident Reporting, Volunteer Tracking, SOP Development, Health & Safety Documentation
Certification
- Joint Health & Safety Committee (JHSC) Certified
- Diploma in Occupational Health & Safety
- First Aid & CPR (Level C)
- Ontario Security Guard License
- WHMIS Certified
- Working at Heights
- AODA Compliant
- Phlebotomy, ECG & IM Injections
- Use Of Force
Languages
English
Full Professional
Tamil
Native or Bilingual
Telugu
Professional Working
Timeline
Coordinator - Central Services Operations, Health & Safety
The Well with Allied REIT
01.2024 - Current
Security Supervisor
The Well with VP Protection Inc.
01.2022 - 01.2024
Caregiver
Home Instead
01.2022 - 01.2024
Pharmacist
Sri Venkateshwara Medicals
01.2018 - 2022
Post Graduate Diploma - Healthcare Leadership
Sault College Southwest
Diploma - Pharmacy
V.E.S. College of Pharmacy
Bachelor of Arts - English & Communication
Tamil Nadu Open University
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