Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaya Karuthuri

Surrey,BC

Summary

Dynamic and results-oriented leader with over 10 years of experience in retail and distribution center management. Known for a strong focus on optimizing pricing strategies, operational efficiency, and data-driven decision-making. Proven ability to collaborate effectively with cross-functional teams to maximize revenue and customer satisfaction. Skilled in streamlining processes, driving project execution, and delivering continuous improvement. Possesses superior analytical acumen, outstanding communication skills, and a track record of influencing stakeholders to achieve strategic pricing objectives. Adept at moving seamlessly from the big picture to intricate details, ensuring the successful implementation of complex projects. Committed to driving business success through clear communication, collaboration, and data-driven insights.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr. Operations Manager

Spud
01.2021 - Current

Responsibilities:

  • Accountable for the end-to-end product receipt (Dynamics 365), warehousing, and distribution operations(Food & Grocery), including E-commerce customers, resulting in efficient and timely product availability.
  • POC for Health and Safety , conducting RTW, leading meetings, and audits across Spud Canada.
  • Standard Operating Procedures (SOP's) development
  • Stakeholder communication
  • International Expansion planning
  • Strong Strategy & Financial Acumen.

Achievements:

Played a pivotal role in driving a $500K revenue growth by implementing cost-cutting measures companywide in Q3 and Q4 of 2022.

  • Streamlined administrative processes within the department, leading to a significant reduction of inventory turnover time from 90 days to 30 days, resulting in improved inventory management and operational efficiency.
  • Proactively addressed conflicts and staff morale issues by advocating and implementing positive changes, resulting in a remarkable 50% increase in productivity.
  • Developed and executed production planning, scheduling, and budgeting processes, achieving KPI's.
  • Mentored and trained management team, optimizing performance and preparing for future growth.
  • Implemented continuous improvement initiatives, including Kaizen and process control.

Sr. Operations Manager

Food X Technologies
03.2020 - 01.2022

Responsibilities:

  • Accountable for the direct day-to-day operations, leading a 12-member management team with direct reports, and driving the attainment of key business metrics and continuous improvement initiatives.
  • Successfully led as Project Lead (Operations) and collaborated with offshore operations teams in Belgium and Spain, overseeing the implementation of EGMS (E-grocery Management Solutions) by Food X technologies and set up new sites.
  • Implemented and developed standard operating procedures (SOP's) and automated reports to garner timely key metrics.

Achievements:

  • Increased productivity by 17%, reduced operation costs by 20%, and improved on-time delivery performance from 93.5% to 95%.
  • Achieved operational excellence, streamlining processes, and achieving tangible results for the organization.

Operations Manager, Distribution & Retail

7 Eleven Canada INC
03.2011 - 03.2020

Responsibilities:

  • Lead a cross-functional team to implement a new warehouse management system, resulting in a 20% increase in productivity and a 10% reduction in labor costs.
  • Developed and executed a continuous improvement program, resulting in a 15% reduction in order processing time and a 10% increase in inventory accuracy.
  • Improved vendor relationships by negotiating new contracts and reducing costs by 10%.

Achievements:

  • 2017 & 2018 Servant leader award winner.

Operations/Regional Supply Chain Manager

Aparna
06.2007 - 10.2010
  • Implemented a new inventory management system, resulting in a 25% reduction in stockouts and a 15% increase in order fulfillment accuracy.
  • Developed and executed a cost-saving initiative by optimizing transportation routes and reducing transportation costs by 20%.
  • Improved customer satisfaction by 10% through the implementation of a new customer service training program for distribution center staff.

Quality Analyst Specialist

Amazon.com Fulfillment Center
03.2004 - 08.2007
  • Played pivotal role in maintaining quality and operational excellence for 3rd.
  • Tier customer orders and feedback.
  • Ensured process met company standards and contributed to customer satisfaction.

Education

MBA - Business Administration And Management

University Canada West
Vancouver, CA, BC
06.2013

Skills

  • Operational Management (Retail & Distribution Center)
  • Cross-Functional Program Management
  • Sales Strategy and Training
  • Data Analysis & Insights
  • Supply Chain Management
  • Retail Operations Leadership
  • Stakeholder Communication
  • Project Planning
  • Team Leadership and Development
  • Strategic Planning and Execution
  • Six Sigma Green Belt
  • SOP development

Certification

  • Strategic Business Analysis Essentials (PMI® Registered Education Provider ,LinkedIn Verified)
  • Business Analysis: Essential Tools and Techniques (PMI® Registered Education Provider ,LinkedIn Verified)
  • Business Analysis Foundations: Strategy Analysis (PMI® Registered Education Provider ,LinkedIn Verified)
  • Process Improvement (PMI® Registered Education Provider ,LinkedIn Verified)
  • Situational Leadership (LinkedIn Verified)
  • Project Management Foundations (PMI® Registered Education Provider ,LinkedIn Verified)
  • Operational Excellence Foundations (PMI® Registered Education Provider ,LinkedIn Verified)
  • Six Sigma Green Belt (PMI® Registered Education Provider ,LinkedIn Verified)



Timeline

Sr. Operations Manager

Spud
01.2021 - Current

Sr. Operations Manager

Food X Technologies
03.2020 - 01.2022

Operations Manager, Distribution & Retail

7 Eleven Canada INC
03.2011 - 03.2020

Operations/Regional Supply Chain Manager

Aparna
06.2007 - 10.2010

Quality Analyst Specialist

Amazon.com Fulfillment Center
03.2004 - 08.2007

MBA - Business Administration And Management

University Canada West
Jaya Karuthuri