Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaya Gudipalli

Milpitas

Summary

Salesforce professional with strong technical skills in Apex, Visualforce, and Lightning components. Adept at team collaboration and delivering software solutions that meet dynamic business requirements. Known for reliability, adaptability, and results-driven approach. Consistently leverages problem-solving abilities to optimize CRM systems and enhance user experiences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Deloitte (Housing & Urban Development, Federal)
03.2024 - 03.2025
  • Developed secure, scalable Salesforce applications that met rigorous compliance standards, safeguarding sensitive data.
  • Contributed to culture of continuous improvement by regularly reviewing and optimizing Salesforce workflows and processes.
  • Enhanced customer engagement by designing and deploying Salesforce Lightning components for more intuitive user interface.
  • Tested functional compliance of company products.
  • Tested and deployed scalable and highly available software products.
  • Developed and documented test cases and scenarios for applications developed.
  • Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
  • Tested functionality, performed debugging and carried out modifications to conduct quality checks.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.

Salesforce Developer

Deloitte (Texas Higher Education & Coordinating Board, State of Texas)
01.2023 - 11.2023
  • Developed customized reports and dashboards for various departments, enabling better decision making.
  • Facilitated cross-departmental collaboration by integrating Salesforce with other business-critical systems.
  • Updated programs as per user needs and developed codes that were in accordance to specifications.
  • Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
  • Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
  • Identified and supported business process requirements and development needs.
  • Supported marketing campaigns by automating lead capture and nurturing processes, resulting in increased engagement.
  • Increased customer satisfaction with deployment of personalized customer portals, providing self-service options and detailed account information.

Salesfroce Developer

Deloitte ( CapMetro, Austin , State of Texas)
05.2022 - 12.2022
  • Delivered front-end and back-end architecture and functionality by translating development requirements.
  • Developed customized reports and dashboards for various departments, enabling better decisionmaking.
  • Configured security settings and access controls within Salesforce orgs, safeguarding sensitive data from unauthorized access.
  • Enhanced data integrity by designing and implementing custom validation rules and duplicate management strategies.
  • Conducted data modeling, performance and integration testing.
  • Created proofs of concept for innovative new solutions.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed secure, scalable Salesforce applications that met rigorous compliance standards, safeguarding sensitive data.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Enhanced user experience by designing and implementing custom Salesforce solutions.
  • Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions.
  • Reduced case resolution times by automating case assignment and escalation processes in Salesforce Service Cloud.
  • Customized Salesforce reports and dashboards, providing actionable insights that drove strategic business decisions.
  • Collaborated with stakeholders to identify business requirements and translate them into technical specifications for Salesforce solutions.

Salesforce Developer

Intuit
01.2019 - 08.2020
  • Managed client applications through web services with SOAP protocol and REST architectural style.
  • Checked processes and assessed communications within CRM systems for efficiency.
  • Managed numerous successful release cycles following Agile methodology principles throughout project lifecycles.
  • Automated repetitive tasks, saving significant time for sales team and increasing productivity.
  • Implemented complex Apex triggers and classes for streamlined data management, enhancing overall system functionality.
  • Boosted system efficiency by developing and integrating custom Salesforce solutions tailored to business needs.
  • Facilitated team agility and responsiveness by implementing Salesforce mobile solutions, allowing sales reps to update and access information on go.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Coordinated deployments of new software, feature updates and fixes.
  • Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
  • Contributed to culture of continuous improvement by regularly reviewing and optimizing Salesforce workflows and processes.
  • Enhanced customer engagement by designing and deploying Salesforce Lightning components for more intuitive user interface.
  • Tested functional compliance of company products.
  • Tested and deployed scalable and highly available software products.
  • Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
  • Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
  • Tested functionality, performed debugging and carried out modifications to conduct quality checks.
  • Updated programs as per user needs and developed codes that were in accordance to specifications.
  • Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
  • Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
  • Identified and supported business process requirements and development needs.

IBM DataPower Integration Developer

Wells Fargo
03.2012 - 02.2017
  • Delivered project milestones on time, ensuring a consistent track record of successful integrations across various platforms.
  • Collaborated with cross-functional teams to develop seamless integration strategies for new software implementations.
  • Simplified complex workflows by decomposing them into smaller, manageable tasks for more effective integration solutions.
  • Mentored junior developers in the team, sharing knowledge of integration methodologies and fostering a collaborative learning environment.
  • Maintained strong security standards throughout the development process, safeguarding sensitive information from potential vulnerabilities or breaches during data transfers between systems.
  • Upgraded legacy systems with modernized integration approaches, improving scalability and adaptability to evolving business requirements.
  • Provided comprehensive documentation for all developed integrations, enabling easier future updates and maintenance.
  • Implemented robust error handling mechanisms to minimize disruptions caused by unexpected issues during runtime execution of integrations.
  • Managed end-to-end lifecycle of integration projects, from initial planning and design through to development, testing, deployment, and ongoing maintenance support.
  • Developed custom APIs to enable seamless communication between disparate applications within the organization''s technology ecosystem.
  • Ensured data integrity by implementing stringent data validation processes during system integrations.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Offered input for complex documents to support client-ready final versions.
  • Achieved faster response times in customer support systems by integrating real-time communication channels into existing applications.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Jawaharlal Nehru Technological University
Hyderabad, India

Master of Science - Computer Information Systems

Central Queensland University
Sydney , NSW. Australia

Skills

  • Salesforce administration
  • Lightning components
  • Certified developer
  • Salesforce integration
  • Salesforce component development
  • Salesforce development and design
  • SalesForce UI development
  • Apex code
  • Testing and debugging
  • JIRA
  • Javascript
  • SOAP and restful web services
  • Software testing and validation
  • GitHub collaboration
  • Agile
  • Object-oriented programming

Certification

  • Certified Salesforce Platform Developer I
  • Certified Salesforce System Administrator
  • Certified OmniStudio Developer

Timeline

Salesforce Developer

Deloitte (Housing & Urban Development, Federal)
03.2024 - 03.2025

Salesforce Developer

Deloitte (Texas Higher Education & Coordinating Board, State of Texas)
01.2023 - 11.2023

Salesfroce Developer

Deloitte ( CapMetro, Austin , State of Texas)
05.2022 - 12.2022

Salesforce Developer

Intuit
01.2019 - 08.2020

IBM DataPower Integration Developer

Wells Fargo
03.2012 - 02.2017

Bachelor of Science - Electrical, Electronics And Communications Engineering

Jawaharlal Nehru Technological University

Master of Science - Computer Information Systems

Central Queensland University

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Jaya Gudipalli