Summary
Overview
Work History
Education
Skills
Certification
Projects
Websites
Timeline
Generic

Jay Trivedi

Calgary,Canada

Summary

Results-driven leader with 5+ years in supply chain management, focusing on warehouse efficiency and cost reduction. Expertise in Lean Six Sigma methodologies led to significant performance improvements, including a $300K annual reduction in labor costs. Developed innovative labor planning tools and implemented data-driven dashboards that enhanced operational productivity. Proven track record of transforming underperforming processes into high-efficiency workflows, consistently exceeding performance targets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor

DB Schenker
Calgary, AB
07.2023 - Current
  • Lead and oversee daily warehouse and supply chain operations to enhance productivity and efficiency.
  • Develop strategic workflow enhancements to optimize labor planning, inventory control, and cost management.
  • Supervise a high-performing team, ensuring adherence to operational safety and compliance protocols.
  • Spearheaded the development of data-driven dashboards using VBA, macros, pivot tables, and VLOOKUPs.
  • Implemented labor planning dashboards to optimize workforce allocation and resource sharing.

Operations Supervisor

DHL Supply Chain
Hamilton, ON
09.2021 - 06.2023
  • Managed a team of 12 full time associates overseeing 3,000+ SKUs across receiving, cross-docking, and order fulfillment.
  • Implemented Lean Six Sigma strategies to reduce inefficiencies, improve productivity, and optimize inventory flow.
  • Led initiatives to balance workforce distribution across shifts to maximize output and reduce bottlenecks.
  • Mentored and developed team members to foster leadership growth and operational excellence.
  • Maintained compliance with OHSA safety standards, improving workplace culture and risk mitigation.

Operations Group Lead

DHL Supply Chain
Brantford, ON
06.2021 - 09.2021
  • Assign work schedules, train associates, and monitor progress for assigned work groups.
  • Provided day-to-day direction and guidance to team members.
  • Ensured adherence to safety protocols and ensured compliance with operational procedures.

Operations Coordinator

General Supply Chain
Brantford, ON
09.2019 - 06.2021
  • Supported warehouse teams with tasking of orders, receipts, replenishments, and load management.
  • Generated and distributed productivity reports, and outbound summaries.
  • Investigated shortages and maintained error logs.

Education

Supply Chain Management

Mohawk College
Hamilton, Ontario
01.2019

International Business Management

Mohawk College
Hamilton, Ontario
01.2018

Post Graduate Diploma - Banking Management

Gujarat University
India
01.2016

Bachelor of Commerce - Accounting

Gujarat University
India
01.2015

Skills

  • Process improvement and lean management
  • Data analysis
  • Workflow optimization
  • Safety compliance
  • Cross-functional leadership
  • Strategic planning and execution
  • Budgeting and cost control
  • Change management and continuous improvement
  • LWI development
  • Data analysis and reporting
  • Forecasting and scheduling
  • Conflict resolution
  • Team supervision

Certification

  • KATA Coach – Certification for Operational Excellence and Continuous Improvement Deployment, DB Schenker, 2025
  • Kata Bootcamp - Focus on Continuous Improvement, DB Schenker, 2024
  • Lean Six Sigma Yellow Belt (ICYB), Mohawk College, April 2019

Projects

Labor Planning & Optimization Tool – (KATA Lean Initiative), Developed a custom web-based application to optimize labor allocation across AM and PM shifts, replacing manual Excel-based scheduling with automated planning., Enabled department-level input of headcount, OPH, and hours, with real-time calculation of OPH volume, weekly targets, and progress tracking., Designed logic to recommend labor transfers between departments based on over- or under-performance, improving workforce utilization and minimizing idle hours., Introduced mid-day updates with performance validation and required comments for under-target performance, increasing operational accountability., Built manager dashboards with interactive charts for shift-wise visibility of total hours, headcount, and OPH volume by department., Delivered a foundation for significant cost savings by reducing unnecessary indirect hours and improving labor efficiency across departments., Headcount forecasting based on total weekly volume targets, building-wide OPH, and 40-hour workweek capacity to support proactive planning., Positioned to drive six-figure labor savings through optimized planning, real-time visibility, and dynamic shift adjustments., Labor Optimization & Cost Reduction Initiative (KATA Lean Initiative), Spearheaded a 52-week labor optimization project for Marshall Apparel department using KATA methodology, targeting operational efficiency and labor cost reduction., Implemented a revised workflow enabling processors to achieve 150 units/hour, reducing reliance on indirect labor while maintaining throughput., Designed and validated a dynamic indirect labor allocation model, tiered by weekly volume thresholds, replacing static scheduling assumptions., Accounted for key indirect roles including Team Leads, Mylar, Box Making, Work Allocation, and Packing, integrating realistic productivity and safety considerations., Delivered annualized savings of 11,662.75 labor hours, equivalent to $307,378 in direct labor cost reduction, based on blended labor rate of $26.35/hour., Real-time validation showed actual performance exceeded plan: weekly OPH consistently outperformed targets, with further downstream impact on safety and process stability., Created interactive, data-driven reporting tools and executive-ready presentations to communicate ROI across quarterly milestones., Skills & Training Matrix Digitization – Site-Wide Initiative (KATA Lean Initiative), Initiated and led a full-site transformation of the associate skills and training matrix, digitizing training records for 550+ associates across all departments., Designed and developed a custom web-based application to centralize skill qualifications and training compliance, eliminating manual Excel-based tracking., Deployed electronic signature pads across all departments to capture real-time training acknowledgments and SQP compliance., Improved audit readiness, eliminated paper-based gaps, and created a digital trail of associate capabilities aligned with operational needs., Enabled data-driven labor transfers based on real-time training visibility, improving shift flexibility and workforce agility., Positioned the system as a foundational workforce planning tool to support onboarding, cross-training, and performance management.

Timeline

Operations Supervisor

DB Schenker
07.2023 - Current

Operations Supervisor

DHL Supply Chain
09.2021 - 06.2023

Operations Group Lead

DHL Supply Chain
06.2021 - 09.2021

Operations Coordinator

General Supply Chain
09.2019 - 06.2021

Supply Chain Management

Mohawk College

International Business Management

Mohawk College

Post Graduate Diploma - Banking Management

Gujarat University

Bachelor of Commerce - Accounting

Gujarat University
Jay Trivedi