Jay Tomlinson

• Developed new department focusing on customized solutions tailored specifically to municipality needs, leading to an increase in repeat business engagements.
• Increased client base by developing and implementing effective business development strategies.
• Negotiated favorable contract terms with clients, increasing profitability
• Cold call municipalities across North America
• Consult with manipulates to better understand issues

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service in addition to by escorting customers to gaming locations and facility features

• Sold upto 10 cars in month in inventory shortage due to covid and chip manufacturing.
• Generated sales opportunities with cold calling, contacting past customers and following up
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Established strong relationships with clients with listening, clear communication and consistently exceeding expectations.
• Designed security systems.
• Reviewed and audited clients' facility security management programs.
• Developed reasonable and cost effective recommendations for security improvement.
• Managed complex projects involving multiple stakeholders, delivering high-quality results within budget constraints and timelines.

• Managed daily operations to ensure smooth functioning of the store.
• Managed inventory control, cash control, and store opening and closing procedures resulting
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Generated sales forecasts on products based on historical sales, local trends, seasonal implications and promotional items.
• Purchasing of product selection and changed product lines based on sales analysis.

• Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
• Cultivated relationships with key accounts in territory and provided support to drive sales and customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Maintained company planograms.

• Maximized sales by creating innovative promotions.
• Managed perishable product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Negotiated supply chain contracts and ensuring profit margins.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.

• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Increased revenue from 1 million to 1.8 million in three year period
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
• Collaborated with marketing to create impactful promotional materials for increased brand awareness.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Same position held at CTV

• Increased revenue from $350,000 to $610,000 in three years