Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jay Surati

North York,ON

Summary

Detail-oriented Warehouse Associate with experience in order fulfillment and inventory management. Demonstrated ability to pick, pack, and ship high-volume orders accurately while collaborating within a team to exceed productivity goals. Maintained safety compliance while operating machinery and handling large quantities of merchandise. Proven track record in customer service, resolving inquiries effectively to enhance customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Go Market
Toronto, Ontario
03.2025 - Current
  • Greeted and assisted 50+ customers daily, resolving inquiries and improving repeat customer rates by 15%.
  • Processed over 100 transactions daily with 99% accuracy using cash, check, and POS systems.
  • Maintained product displays and organized merchandise to streamline store layout.

Warehouse Associate

Amazon
09.2024 - 12.2024
  • Picked, packed, and shipped 100+ orders per day with 100% accuracy.
  • Collaborated with a 10-member team, consistently exceeding daily productivity goals by 10%.
  • Operated machinery and handled over 1,200 units per shift while upholding safety protocols.

Certified Trainer

Chipotle Mexican Grill
06.2023 - 10.2024
  • Delivered excellent service to 100+ customers daily with 95% satisfaction.
  • Trained new hires on food safety, POS operation, and workflow processes.
  • Maintained 100% compliance in food safety inspections and processed $5,000+ in daily transactions.

Material Handler/Forklift Operator

Hematite
11.2022 - 06.2023
  • Managed inventory of 2,000+ SKUs, improving operational efficiency by 20%.
  • Reduced overstock by 15% through effective inventory control practices.
  • Ensured smooth transport of 500+ daily items and performed regular audits.

Education

Post Graduate Diploma - Logistics And Supply Chain Management

Canadore College
04-2024

Post Graduate Diploma - Project Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
04-2023

Bachelor of Science - Instrumentation And Control

Sardar Vallabhbhai Patel Institute of Technology
Aanand, India
07-2021

Skills

  • Transaction processing
  • Inventory management
  • Customer service
  • Safety compliance
  • Risk Management
  • Problem Solving
  • Excel, Lucid chart, Adobe Photoshop, PowerPoint
  • Time Management
  • Decision Making
  • Team collaboration
  • Effective communication

Certification

  • Forklift
  • Smart Serve and Food Safety
  • WHMIS and GMP
  • G License
  • Security License

Timeline

Retail Sales Associate

Go Market
03.2025 - Current

Warehouse Associate

Amazon
09.2024 - 12.2024

Certified Trainer

Chipotle Mexican Grill
06.2023 - 10.2024

Material Handler/Forklift Operator

Hematite
11.2022 - 06.2023

Post Graduate Diploma - Logistics And Supply Chain Management

Canadore College

Post Graduate Diploma - Project Management

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Science - Instrumentation And Control

Sardar Vallabhbhai Patel Institute of Technology
Jay Surati