JAY SONI
Etobicoke
Summary
Professional fulfillment specialist with proven track record of enhancing warehouse efficiency and accuracy in order processing. Known for strong focus on team collaboration and achieving results, while adapting to changing operational needs. Reliable and flexible, skilled in inventory management and problem-solving.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
09.2021 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
High School Diploma -
Eastwood College Institute
Kitchener, ON06-2021
Skills
- Effective Team Collaboration
- Open to New Knowledge
- Detail-Oriented Approach
- Product packaging
- Strategic Team Management
- Strong Communication Skills
- Quality Assurance
- Organizational Skills
Timeline
Fulfillment Associate
Amazon
09.2021 - Current
High School Diploma -
Eastwood College Institute
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