Jay Skarratt
Hamilton,ON
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner/Operator
The Lazy Flamingo
2005.01 - 2023.09
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Small Business Management
Mohawk College of Applied Arts And Technology
Hamilton, ON2002
Skills
- Verbal and Written Communication
- Coaching and Mentoring
- Quality Management Systems
- Hiring and Staffing
- Stocking and Replenishing
- Cash Handling
- Food Preparation and Safety
- Wine and Liquor Service
- Guest Seating
Certification
Food Handler certified
Smart Serve certified (recently updated)
Timeline
Owner/Operator
The Lazy Flamingo
2005.01 - 2023.09
Small Business Management
Mohawk College of Applied Arts And Technology
Food Handler certified
Smart Serve certified (recently updated)
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