JAY PATEL

• Prepare, verify, and dispense prescriptions with full compliance to OCP and legal standards.
• Independently check and sign off on over 500 blister packs per week, ensuring accuracy, adherence to MAR sheets, and patient safety.
• Lead dispensary operations, assigning tasks to support staff and coordinating daily workflow.
• Train and mentor pharmacy assistants and pharmacy technician students during co-op rotations, providing hands-on supervision and skills development.
• Perform advanced pharmaceutical calculations and verify dosages, strengths, and directions prior to dispensing.
• Identify and resolve prescription issues, such as therapeutic duplications, drug interactions, or missing information.
• Manage ordering, inventory control, expiry monitoring, and ensure cold chain integrity.
• Process ODB, Trillium, and private insurance billing with a focus on minimizing claim rejections.
• Administer vaccines (COVID-19, flu), visited group homes for vaccinations and run clinics during flu season.

• Maintain clean and compliant records, temperature logs, and workflow procedures aligned with OCP audits.
• Collaborate with pharmacists, nurses, and external care providers to support continuity of care.

• Shadowed pharmacy technicians and pharmacists to understand hospital workflows, sterile preparation areas, and clinical processes.

• Prepared antibiotic medication bags (e.g., Cefazolin) under supervision, ensuring correct dosing and labeling.

• Refilled automated dispensing cabinets (e.g., unit dose robot or Pyxis) with medications, following proper inventory protocols.

• Assisted in checking and restocking crash carts with emergency medications and supplies.

• Accompanied porters to deliver medications, IV bags, and unit-dose packages to nursing stations across hospital units.

• Maintained accurate documentation and followed all hospital procedures for medication handling and delivery.

• Gained exposure to sterile compounding procedures and aseptic techniques through observation in the cleanroom environment.

• Supported general pharmacy operations including packaging, organizing, and rotating stock based on expiry dates.

• Enter prescriptions into pharmacy software (Kroll, HealthWatch, Propel, Nexxus) and prepare for pharmacist review.
• Create compliance packaging (weekly blister packs) for long-term care and individual patients.
• Assist in filling, labeling, and organizing medications with attention to detail and safety.
• Communicate with insurance providers and patients to resolve billing or claim issues.
• Provide in-person and phone-based customer service regarding refills, medication info, and pick-ups.
• Perform inventory checks, expiry audits, restocking, and help with narcotic tracking logs.
• Manage delivery prescriptions, sort and organize for couriers and patients.
• Maintain a clean, compliant work environment and support infection control protocols.
• Support pharmacists in workflow prioritization and maintaining smooth operations during peak hours.