JAY PATEL
Brampton,ON
Summary
Background includes personnel with motivational and hands-on approach devoted to identifying and resolving problems quickly to minimize disruption. Always ready for challenge and remains calm and level-headed in any situation. Self-motivated, diligent and knowledgeable.
Overview
6
6
years of professional experience
Work History
Client Engagement Representative
CIBC
05.2022 - Current
- As a Client Engagement Representative, I will be the first point of contact for most clients entering the banking center and I will engage with clients and ask them their immediate needs and after that I will help clients with their day-to-day banking needs and if their is any thing which I'll be not be able help I'll will introduce them to the appropriate team member who can take care of the client and get their needs fulfilled.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- I am well aware about the entire system and with all the operations as well so i am comfortable enough to help the client for all their request with in few minutes and that give them a good service by with a fast peace and they get so happy and I even got the best NPS score in the community.
- I put my client's first and help them in the best way and even I go an extra mile to help them and make them feel comfortable and this way i build a good relation with client.
Store Manager
MUCHO BURRITO
10.2019 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Supply Chain Coordinator
pride group logistics
08.2021 - 12.2021
- Directed product flow throughout company.
- Maintained domestic and international supplies by coordinating with international contacts to source materials and manage distribution.
- Scheduled production plans according to customer needs and supply availability.
- Completed frequent inventory counts and resolved discrepancies.
- Complete all necessary paper work (bills) corresponding with loads.
- Monitor daily key performance indicators and report to operations manager.
Kitchen Helper
ST. CLAIR CENTRE FOR THE ARTS
09.2018 - 09.2019
- Cleaned and organized kitchen stations to promote team efficiency.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Stepped into additional roles during busy times to boost coverage of important stations.
Logistics Coordinator (PART-TIME)
SILVERSTINE LOGISTICS
01.2019 - 08.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Provided regular updates on the incoming and outgoing shipments.
- Worked with CSR to see weather the shipments are up to date or not.
- Communicate with shippers and terminals when discrepancies Aries.
- Performing Data entry and administrative duties.
Line Leader/Data Entry Clerk
PURE HOT-HOUSE
05.2018 - 08.2018
- Assessed processes and production lines for proper setup per instructions and procedures.
- Maintained communication across key departments and senior leadership team.
- Monitored employee performance to determine need for additional education and training.
- Tracked material orders and deliveries in accordance with company procedures.
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
Education
Post-Degree Certificate - Supply Chain Management
St. Clair College of Applied Arts And Technology
Windsor, ON08.2019
Post-Degree Certificate - International Business Management
St. Clair College of Applied Arts And Technology
Windsor, ON08.2018
BBA - Business Administration
Charotar University of Science And Technology
Changa, Gujarat, India05.2017
Skills
- Sales Tracking
- Customer Service Management
- Team Leadership
- Estimate Documentation
- Materials and Supply Allocation
- Inventory counting
- Shipment tracking
- Data Verification
Timeline
Client Engagement Representative
CIBC
05.2022 - Current
Supply Chain Coordinator
pride group logistics
08.2021 - 12.2021
Store Manager
MUCHO BURRITO
10.2019 - Current
Logistics Coordinator (PART-TIME)
SILVERSTINE LOGISTICS
01.2019 - 08.2019
Kitchen Helper
ST. CLAIR CENTRE FOR THE ARTS
09.2018 - 09.2019
Line Leader/Data Entry Clerk
PURE HOT-HOUSE
05.2018 - 08.2018
Post-Degree Certificate - Supply Chain Management
St. Clair College of Applied Arts And Technology
Post-Degree Certificate - International Business Management
St. Clair College of Applied Arts And Technology
BBA - Business Administration
Charotar University of Science And Technology