Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jay Mehta

Kitchener,ON

Summary

Currently an Implementation Specialist driven by a relentless passion for business excellence, I am eager to transition into a broader role where I can apply my expertise in optimizing processes and delivering exceptional client outcomes. With a proven track record in implementing complex solutions and a strong dedication to continuous improvement, I am poised to leverage my skills to make a significant impact and excel in the dynamic realm of business.

Overview

6
6
years of professional experience

Work History

Implementation Specialist

HDP Network Solutions Inc.
Toronto, ON
04.2024 - Current

• Successfully installed and configured software and hardware systems for clients, ensuring seamless integration with existing systems.
• Conducted extensive testing and troubleshooting of systems to promptly identify and resolve technical issues.
• Provided comprehensive training to end-users on new systems and delivered ongoing support to enhance functionality and user satisfaction.
• Collaborated with cross-functional teams to devise and implement tailored solutions to fulfill clients' unique needs and requirements.

Implementation Specialist

DTS Comm Inc.
Kitchener, ON
05.2023 - 03.2024

• Completed installation and configuration of hardware and software systems for clients, ensuring seamless integration with existing technology infrastructure.
• Conducted on site troubleshooting and maintenance to resolve technical issues and minimize downtime for end users.
• Collaborated with cross-functional teams to develop and implement customized solutions to meet specific client requirements and project goals.
• Provided comprehensive training and support to end users, empowering them to effectively utilize new technology solutions and improve operational efficiency.

Accounting Clerk

Allianz Partners (AZGA)
Cambridge, ON
01.2023 - 04.2024

• Conducted daily reconciliation of accounts payable and receivable, ensuring accuracy and compliance with company policies.
• Prepared financial reports and statements on a monthly basis, highlighting key performance indicators and budget variances.
• Assisted in the annual audit process by providing necessary documentation and support to auditors.
• Collaborated with cross-functional teams to streamline and automate accounting processes, resulting in a 15% increase in efficiency.

Senior Process Associate

Ascendum KPS Pvt. Ltd.
Ahmedabad, India
07.2020 - 11.2021
  • Collaborated with cross-functional teams to develop and implement standardized procedures, improving communication and coordination between departments.
  • Conducted regular performance evaluations and provided training and mentorship to junior associates, resulting in improved productivity and job satisfaction.
  • Led a team of process associates in implementing a new workflow automation system, resulting in a 20% increase in efficiency and a 15% reduction in errors.
  • Analyzed and optimized existing processes to streamline operations, leading to a 30% decrease in turnaround time and a cost savings of $50,000 annually.

Sales and Branding Specialist

Nestle India
Ahmedabad, India
07.2018 - 09.2019
  • As a Sales and Branding Specialist, I spearheaded the development and execution of comprehensive brand strategies aimed at enhancing market presence and driving sales growth.
  • I conceptualized and managed integrated marketing campaigns across digital, social, and traditional channels, consistently achieving targeted metrics for brand awareness and customer acquisition.
  • Conducting in-depth market research and competitor analysis, I provided strategic insights that guided decision-making and optimized campaign effectiveness.
  • Additionally, I collaborated closely with cross-functional teams to create compelling sales enablement tools and collateral, empowering our sales force to effectively communicate our brand's value proposition and drive revenue.

Education

Global Hospitality Management - Business & Tourism

Conestoga College
Kitchener, ON
04-2023

Global Business Management - Business Analysis

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08-2022

Bachelors in Commerce - Accounting & Finance

GLS University
Ahmedabad, India
07-2020

Skills

  • Project Management
  • Reporting and documentation
  • Revenue Growth
  • Project Planning
  • Business Analysis
  • Complex issue resolution
  • Project scope assessment

Affiliations

  • Exploring distant lands
  • Capturing moment
  • Feeling the music

Languages

English
Professional

Timeline

Implementation Specialist

HDP Network Solutions Inc.
04.2024 - Current

Implementation Specialist

DTS Comm Inc.
05.2023 - 03.2024

Accounting Clerk

Allianz Partners (AZGA)
01.2023 - 04.2024

Senior Process Associate

Ascendum KPS Pvt. Ltd.
07.2020 - 11.2021

Sales and Branding Specialist

Nestle India
07.2018 - 09.2019

Global Hospitality Management - Business & Tourism

Conestoga College

Global Business Management - Business Analysis

Conestoga College Institute of Technology And Advanced Learning

Bachelors in Commerce - Accounting & Finance

GLS University
Jay Mehta