Jay Malaviya
Newmarket,ON
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager/Maintenance Technician
Valvoline
East Gwillimbury, ON
02.2023 - Current
- Perform oil changes, transmission service, coolant service, and differential service according to manufacturer specifications to maintain vehicle performance and longevity.
- Conduct tire rotations, pressure checks, and other preventive maintenance tasks to ensure optimal tire wear and safety for customers.
- Utilize a variety of tools and equipment effectively to perform automotive services and maintenance tasks, ensuring precision and efficiency.
- Communicate effectively with customers regarding recommended maintenance services, including transmission, coolant, and differential services, addressing any inquiries to ensure customer satisfaction.
- Established performance goals for staff, providing ongoing feedback and coaching to drive success.
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Presented budgets and performance reports to corporate offices.
Store Manager
Barburrito
Whitchurch–Stouffville, ON
01.2021 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Manufacturing Supervisor
Maruti Enginnering Works And Elevators
Ahmedabad,IN
05.2019 - 12.2020
- Identified problems and implemented effective solutions.
- Maintained proper inventory levels.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Communicated job expectations and monitored employees.
- Reported tool, machinery and equipment issues to maintenance personnel.
Education
Associate of Applied Science - Mechanical Enginnering Technician
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON12.2022
Skills
- Autocad
- Technical proficient
- Problem-solving
- Equipment maintenance
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager/Maintenance Technician
Valvoline
02.2023 - Current
Store Manager
Barburrito
01.2021 - 12.2022
Manufacturing Supervisor
Maruti Enginnering Works And Elevators
05.2019 - 12.2020
Associate of Applied Science - Mechanical Enginnering Technician
Sheridan College Institute of Technology And Advanced Learning