Jay Lee
LOS ALAMITOS
Summary
Offering positive and customer-centric approach, eager to learn and grow in any environment. Brings ability to quickly grasp product knowledge and sales techniques, fostering welcoming and efficient service. Developed leadership and decision-making skills in structured, disciplined environment. Skilled in team coordination and strategic planning. Focused on leveraging these skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
Work History
Bakery Sales Clerk
Katella Bakery
06.2023 - Current
- Resolved customer complaints professionally, helping to maintain positive relationships despite challenging situations.
- Assisted in training new employees on various bakery procedures and protocols to maintain high standards of service.
- Provided detailed information on ingredients, allergies, and nutritional content to customers, promoting informed purchasing decisions.
- Increased bakery sales by providing exceptional customer service and product knowledge.
Store Associate
Subway
01.2022 - 01.2023
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers and suggested suitable options while working hard to bring out the best quality foods
Education
Bachelor of Science - Criminal Justice
California State University Long Beach
Long Beach, CA06-2027
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06-2023
Skills
- Excellent customer service
- Reliability and punctuality
- Cleanliness standards
- Food safety awareness
- Product promotion
- Friendly and outgoing
- Customer satisfaction
- Team collaboration
- Physical fitness
- Peer mentoring
- First aid training
- Weapons handling/Training
- Uniform maintenance
Timeline
Bakery Sales Clerk
Katella Bakery
06.2023 - Current
Store Associate
Subway
01.2022 - 01.2023
Bachelor of Science - Criminal Justice
California State University Long Beach
High School Diploma -
Los Alamitos High School
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