Summary
Overview
Work History
Education
Skills
Timeline
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JAY Keenan Gomez

Redondo Beach

Summary

Human Resources professional with strong expertise in talent acquisition, employee relations, and compliance. Adept at fostering collaborative environments and driving organizational success. Proven ability to adapt to evolving needs while maintaining high standards. Skilled in conflict resolution, HR strategy, and performance management.

Overview

8
8
years of professional experience

Work History

Senior HR Generalist

DP World Logistics (formerly CFR Rinkens)
01.2025 - Current
  • Serve as the primary point of contact for employee relations, addressing workplace concerns, conflict resolution, and disciplinary matters with professionalism and discretion.
  • Advise leadership and management teams on employee relations strategies and ensure compliance with federal, state, and local employment laws.
  • Partner with hiring managers to support full-cycle recruitment, including job postings, candidate screening, and conducting interviews.
  • Oversee and continuously improve onboarding and orientation processes to ensure a smooth new hire experience.
  • Maintain and update company HR policies and procedures in alignment with evolving legal requirements and best practices.
  • Lead training initiatives on workplace policies, ethics, harassment prevention, and compliance.
  • Administer and communicate employee benefits programs, including health insurance, 401(k), and leave management; coordinate annual open enrollment processes.
  • Guide managers through performance management cycles, including goal setting, feedback, and performance evaluations.
  • Identify and proactively address employee performance and development needs.
  • Champion organizational change management initiatives to enhance culture, engagement, and productivity.
  • Collaborate with executive leadership to align HR strategy with overarching business objectives and company growth goals
  • Ensure full compliance with Department of Transportation (DOT) regulations for the Heavy Haul division, overseeing safety protocols, documentation, and audits.
  • Manage all Occupational Safety and Health Administration (OSHA) compliance activities at the Stockton, CA facility, including inspections, reporting, and safety training initiatives.

Human Resources Manager

CFR Rinkens LLC
08.2022 - Current
  • Strategic HR leader overseeing multi-entity operations and serving as a trusted advisor to ownership. Manage comprehensive HR programs, compliance, employee relations, performance management, and culture-building initiatives.
  • Partner with executives to align HR strategies with organizational growth plans; provided direct counsel to owners on regulatory compliance and labor practices.
  • Led end-to-end recruitment efforts and onboarding for exempt, nonexempt, and temp roles; reduced time-to-fill through streamlined sourcing and screening processes.
  • Spearheaded ADP implementation and updates, ensuring system integrity for employee changes, payroll, and HR compliance tracking.
  • Oversee benefits programs including open enrollment, ACA reporting, and 401(k); manage plan audits and employee communications.
  • Conduct internal investigations, coach managers on performance issues, and partner with legal for risk mitigation.
  • Manage leave of absence administration across multiple leave types (FMLA, CFRA, ADA, etc.) and facilitate interactive processes.
  • Built data-driven reporting structure for turnover, labor cost, vacation liability, and workforce composition.
  • Coordinated company-wide engagement surveys and translated findings into actionable retention and training strategies.
  • Conducted payroll audits with accounting team to ensure GL accuracy; ensured 100% compliance in OSHA audits.
  • Chaired safety committee; oversaw workers' comp claims, modified duty, and return-to-work procedures.
  • Key Achievements:
  • Improved HR operations efficiency by 30% through automation and policy revision.
  • Developed first company-wide performance management framework; trained managers and ensured adoption.
  • Passed multi-agency audits with zero findings due to proactive compliance tracking and process rigor.

HR Generalist / Interim HR Manager

National Health Foundation
01.2022 - 08.2022
  • Temporary project-based HR leadership role with focus on compliance, benefits, and organizational support.
  • Conducted internal investigations, LOA coordination, and benefits administration.
  • Support the resolution of employee issues, complaints, and interpersonal conflicts to foster a positive work environment
  • Maintain and update HR policies, procedures, and employee handbooks
  • Generate reports and support data analysis for HR metrics and decision-making.
  • Process and track employee changes, including promotions, transfers, and terminations
  • Led HRIS data integrity updates and ensured compliance with labor laws and policies.
  • Delivered training sessions on workplace conduct, harassment prevention, and HR policy updates.
  • Provided strategic HR consultation on compensation benchmarking, recruitment strategies, and process improvements.

HR Coordinator – Talent Acquisition

Driver’s Choice Recruiting
03.2017 - 02.2022
  • Supported full-cycle recruiting and HR operations, working with both internal stakeholders and external candidates.
  • Scheduled and coordinated interviews, background checks, and candidate communications.
  • Maintained and updated ATS; tracked requisitions and candidate pipelines.
  • Partnered with hiring managers to define job requirements and candidate profiles.
  • Prepare new hire paperwork and coordinate orientation sessions.
  • Set up employee profiles in HR systems.
  • Assist with processing promotions, transfers, and other personnel changes
  • Maintain employee records in both digital and physical formats.
  • Manage exit procedures, including final paperwork and exit interviews
  • Support enrollment in health, dental, vision, and other benefits programs
  • Serve as a first point of contact for general HR-related inquiries
  • Managed social media recruiting and sourcing initiatives to support talent outreach.
  • Provide support with timekeeping, payroll questions, and policy clarification
  • Contributed to DEI efforts by engaging diverse candidate pools and refining outreach strategies.

Education

Bachelor of Science - Business Administration

University of Redlands
Redlands, CA

Certificate - Human Resource Management

Loyola Marymount University
Los Angeles, CA

Skills

  • HRIS: ADP Workforce Now, SAP, ATS platforms
  • Tools: Microsoft Excel (advanced), Word, PowerPoint
  • Social Media Recruiting: LinkedIn, Facebook, Twitter
  • Reporting: Workforce Metrics, EEO-1, OSHA Logs, Engagement Surveys
  • HR policies and procedures
  • HR analytics
  • Diversity and inclusion
  • Building morale
  • Payroll administration
  • HRIS management

Timeline

Senior HR Generalist

DP World Logistics (formerly CFR Rinkens)
01.2025 - Current

Human Resources Manager

CFR Rinkens LLC
08.2022 - Current

HR Generalist / Interim HR Manager

National Health Foundation
01.2022 - 08.2022

HR Coordinator – Talent Acquisition

Driver’s Choice Recruiting
03.2017 - 02.2022

Certificate - Human Resource Management

Loyola Marymount University

Bachelor of Science - Business Administration

University of Redlands

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JAY Keenan Gomez