Jay Italiya

Billing & Invoicing: Proficient in creating invoices, calculating billable amounts, and tracking client payments.

Customer Service: Over a year of experience handling client inquiries in a professional and solution-oriented manner.

Communication: Excellent verbal and written communication skills with the ability to interact effectively with team members and clients.

Microsoft Excel & Google Workspace: Skilled in using Excel, Google Sheets, and other Google Workspace tools (Meet, Docs, Drive, etc.).

Time Management: Ability to meet deadlines while managing competing priorities in a fast-paced environment.

• Provide technical instructions and direct leadership to the team relative to performance, productivity, and adherence to process and company policies and procedures
• Complete audits by reviewing and monitoring claims files before being sent to Police and insurance companies
• Direct activities related to towing operations, maintain records and tow log as per the Ministry’s
• Maintained strong controls for cash payments and collections from tow trucks and customers
• Process Financial reports, contracts, invoices, and expense reports
• Organize and co-ordinate workflow between, Toronto Police Personnel, and Insurance companies

• Bookkeeping and Audit Report
• Processed payroll transactions in QuickBooks
• Maintain accurate financial records and bank reconciliation
• Reconciled bank statements and addressed variances
• Assisted with year- and month-end closure processes
• Managed office operations, and administrative duties
• Prepared financial statements and tax calculations in line with regulatory requirements