Jay Ford
Stratford,ON
Summary
Driven professional with a proven track record at Queen's Inn at Stratford/Boar's Head Pub, enhancing team performance and controlling costs to boost profits. Excelled in time management and team leadership. Achieved significant improvements in employee productivity and customer attraction through strategic brand management and sales techniques. Customer-focused professional with successful 29 year career in the hospitality sector. Applying hard work and patience in a busy business environment.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Manager/Owner
Queen's Inn at Stratford/Boar's Head Pub
09.1995 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
General Laborer
McLean Taylor Construction
07.1990 - 09.1995
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Followed written design instructions to construct concrete, masonry, wood-framed and steel-framed structures.
Education
OREA -
Ontario Real Estate License
London ON1999
High School Diploma -
St.Mary's DCVI
St.Mary's ON06.1995
Skills
- Time Management
- Team Leadership
- Schedule Preparation
- Budget Control
- Marketing
- Brand Management
- Sales Techniques
Certification
Joint Health and Safety Team Certificate
Smart Serve
WHIMIS
Timeline
Manager/Owner
Queen's Inn at Stratford/Boar's Head Pub
09.1995 - 06.2024
General Laborer
McLean Taylor Construction
07.1990 - 09.1995
OREA -
Ontario Real Estate License
High School Diploma -
St.Mary's DCVI
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