Jay Dillon
Surrey,BC
Summary
Relationship-driven professional offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Manager
Modern Purair
02.2022 - 03.2023
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Reached out to potential customers via telephone, email and in-person inquiries
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Collaborated with sales and marketing departments to support project rollout
- Performed research to uncover potential target areas, markets and industries
- Negotiated, prepared and signed contracts with clients
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth
- Increased sales by 15%, and delivered long-term clients.
Business Development Representative
Mosaic
07.2019 - 04.2021
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies
- Communicated with local organizations to build networks and develop leads
- Managed resource allocation to align with sales objectives and strengthen profit opportunities
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
Field Representative
Mosaic - HP
04.2018 - 12.2018
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Kept orderly and accurate accounting records by monitoring sales documentation
- Followed up on sales orders through intake of orders, manufacturing of product and shipment and delivery
- Connected with customers to assess satisfaction and resolve service issues
- Submitted reports to senior management to aid in business decision-making and planning
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Sales Associate Specialist
Bell
07.2017 - 04.2018
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Opened and closed store independently and prepared nightly bank drop for manager
- Act as an ambassador by professionally representing the Bell brand
- Informed customers of current store promotions to encourage additional sales purchases.
Sales Specialist
Best Buy
01.2017 - 07.2017
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules
- Demonstrated product features, answered questions and persuasively overcame objections.
Education
Bachelor of Arts - Psychology
Simon Fraser University
Burnaby, BCSkills
- Inbound/Outbound Sales
- Prospecting
- Brand Awareness
- Budgeting and procurement
- Relationship Development
- Stakeholder Communication
- Pipeline Management
- CRM Platforms
- Territory Management
- Market Trend Analysis
- Sales Presentations
- Account Planning
Certification
Google Project Management Certificate, Coursera, 11/01/22, JC4K9W2BSY4F
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Business Development Manager
Modern Purair
02.2022 - 03.2023
Business Development Representative
Mosaic
07.2019 - 04.2021
Field Representative
Mosaic - HP
04.2018 - 12.2018
Sales Associate Specialist
Bell
07.2017 - 04.2018
Sales Specialist
Best Buy
01.2017 - 07.2017
Bachelor of Arts - Psychology
Simon Fraser University
Google Project Management Certificate, Coursera, 11/01/22, JC4K9W2BSY4F
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