Jay Campbell
Cambridge,ON
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 28 year career. Tenacious Leader with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
31
31
years of professional experience
Work History
Territory Sales Manager
OSL Retail Services
GTA and Southwestern, Ontario, Canada
08.2017 - 09.2024
- Responsible for driving sales results across all markets including Residential, Small Business, Inside Sales and Multi-Dwelling Units. Outbound sales teams selling Bell products and services.
- My Territory consisted of 9 sales teams with each team having 12 to 15 field agents and 1 sales manager per team.
- Proficient in Salesforce, ADP, Concur, Microsoft Excel and Powerpoint.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
Sales Manager
OSL Wireless
Southwestern, Ontario, Canada
03.2014 - 08.2017
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Service/Repair production equipment
Greentec
Cambridge, Ontario, Canada
09.2011 - 12.2013
- Streamlined workflow processes through regular review of best practices, implementing improvements as needed for optimal efficiency.
- Performed preventative maintenance tasks to extend the life of equipment and reduce the need for costly repairs in the future.
Financial Security Advisor, Insurance Sales
Freedom 55 Financial
07.2009 - 08.2011
- Developed comprehensive financial plans for clients, addressing their short-term and long-term goals.
- Increased client retention through effective communication and relationship-building strategies.
- Conducted thorough market research to stay updated on industry trends and provide accurate recommendations.
- Provided ongoing support and assistance to clients throughout the implementation of their financial plans.
General Store Manager
Sport Chek
05.2008 - 06.2009
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
Franchise Owner
Radio Shack / The Source By Circuit City
03.2005 - 05.2008
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Conducted regular performance evaluations for staff members to identify areas of improvement and implement necessary changes promptly.
Sales Manager
Radio Shack / The Source By Circuit City
11.1993 - 03.2005
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- As Team Captain I trained and assisted my managers with promotions, product knowledge, inventory profit and loss analysis.
Education
Marketing And Consumer Studies
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Sales Presentations
- Sales Planning and Forecasting
- Performance Tracking
- Territory Management and Expansion
- Time Management
- Multitasking and Organization
- Team Collaboration and Leadership
- Relationship Building
- Strategic business planning
- Issue Resolution
- Staff Training and Development
- Goal Setting and Achievement
Languages
English
Upper intermediate (B2)
Timeline
Territory Sales Manager
OSL Retail Services
08.2017 - 09.2024
Sales Manager
OSL Wireless
03.2014 - 08.2017
Service/Repair production equipment
Greentec
09.2011 - 12.2013
Financial Security Advisor, Insurance Sales
Freedom 55 Financial
07.2009 - 08.2011
General Store Manager
Sport Chek
05.2008 - 06.2009
Franchise Owner
Radio Shack / The Source By Circuit City
03.2005 - 05.2008
Sales Manager
Radio Shack / The Source By Circuit City
11.1993 - 03.2005
Marketing And Consumer Studies
Sheridan College Institute of Technology And Advanced Learning
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