Jay Austin
Mississauga,Canada
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
OMNI Associate/Customer Service
Walmart
Hanover, ON
12.2022 - 11.2023
- Achieved customer satisfaction by processing more than 100 transactions per shift with precision.
- Provided knowledgeable assistance for product inquiries and returns, maintaining over 95% satisfaction.
- Executed order picking and dispensing accurately to support seamless service delivery.
Order Picker
Greenline Hosing
Mississauga
01.2022 - 11.2022
- Picked hose parts with precision and accuracy for efficient processing.
- Measured, cut, and packed hoses for timely shipment.
- Utilized system to generate additional orders for picking.
Supervisor/Package Handler
UPS
Caledon, ON
06.2021 - 12.2021
- Handled hundreds of packages each shift, guaranteeing timely sorting and delivery coordination.
- Organized and prioritized tasks to maintain a perfect on-time shipment rate.
- Partnered with team members to enhance workflows, cutting down processing time.
- Supervised and trained newcomers.
Cashier/Garnisher/Drive Thru
Harvey's
Etobicoke, ON
08.2020 - 04.2021
- Customized burgers based on customer preferences, ensuring accuracy and presentation quality.
- Delivered friendly customer service to enhance guest dining experiences.
- Maintained cleanliness and organization in work area, adhering to food safety standards.
- Restocked ingredients and supplies to support efficient kitchen operations.
Education
Diploma - undefined
Fletcher’s Meadow Secondary School
Brampton, ON06.2020
Skills
- Sales expertise in retail
- Customer service excellence with ability to resolve conflict
- Team collaboration
- Professional phone etiquette
Communication
Organization
- Multitasking
- Time management
- POS system proficiency
- Payment processing and cash handling
- Stock management
Technical
Languages
English
Native or Bilingual
Timeline
OMNI Associate/Customer Service
Walmart
12.2022 - 11.2023
Order Picker
Greenline Hosing
01.2022 - 11.2022
Supervisor/Package Handler
UPS
06.2021 - 12.2021
Cashier/Garnisher/Drive Thru
Harvey's
08.2020 - 04.2021
Diploma - undefined
Fletcher’s Meadow Secondary School