JAY ARABE

Assisted walk-in clients with product payments and pricing by adhering to established sales processes.
Managed internet leads while following a structured approach to maximize conversions.
Conducted daily follow-ups on previous leads to ensure continued engagement and potential sales.

• Secured units for dealer trades and reselects from newly approved deals.
  Engaged with walk-in guests to facilitate optimal vehicle selection and profitability.
  Followed up on previous day’s opportunities to assist sales staff in generating new business.
  Scheduled appointments to enhance customer engagement and drive sales performance.

• Oversaw used car department, managing buying and selling of inventory.
  Conducted weekly pricing updates and approved retail sales estimates.
  Monitored inventory to prevent aging stock and maximize profitability.
  Desked deals to optimize sales outcomes and enhance customer satisfaction.
  Trained sales staff and managers to improve performance and product knowledge.
  Handled walk-in customers to provide exceptional service and support.

• Collaborated with lenders to secure optimal approvals and maximize dealership profitability while ensuring compliance.
  Facilitated reclosings and reselections to enhance sales department efficiency.
  Trained new business managers, supporting smooth transitions and operations.
  Assisted in managing in-house customer turnover to maintain service quality.

• Developed rapport with clients to effectively pitch products and finalize documentation.
  Advised customers on current credit status, facilitating personalized coverage options.
  Prepared all necessary documents for funding and accounting processes with precision.