Dynamic Employee Trainer with a proven track record at McDonald's, enhancing operational efficiency through collaborative coaching and targeted workforce development initiatives. Skilled in training gap identification and team interaction analysis, I successfully improved customer satisfaction by equipping staff with advanced service techniques, fostering a culture of excellence and accountability.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Increased operational efficiency by training employees on streamlined processes and best practices.
Provided coaching and mentoring to employees.
Established and maintained quality control standards.
Supported and coached employees as part of successful training initiatives.
Enhanced customer satisfaction by equipping staff with advanced customer service techniques.