JAXON DUNN
Lincoln
Summary
To obtain a position with a growth oriented company and continue my professional development while delivering excellent customer service and skill persistently. I am an outgoing student pursuing full time employment. Motivated and eager to apply a positive and professional attitude in the workforce. Seeking to grow and develop my skill sets in a progressive work environment. Fast learner and will quickly master new operations. Hard working and a reliable team member.
Overview
5
5
years of professional experience
Work History
Network Administrator
Rose International, Kaiser Permanente
10.2023 - Current
- Installed, configured and supported local area network (LAN)
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Troubleshooted network and telecom issues through ticketing service ServiceNow
- Performed On Call duty's for emergency assistance and troubleshooting
- Optimized performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
Intel Service Repair Tech
Kelly Services
11.2022 - 09.2023
- Completed all repair and maintenance activities promptly and to high quality standards.
- Updated ServiceNow for reworks and tracking
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Followed detailed repair and maintenance procedures for pre production and production products.
- Comfortable with Unix commands to traverse command-line interfaces to edit, create, and move files
Intel Delivery Tech
Kelly Services
06.2022 - 11.2022
- Uses ticket based service app to get information about customers hardware
- Receives broken or in need of upgrade pre production hardware
- Checks in hardware and tags it then hands it off to service team
- Assists manufacturing team with builds and shipping
- Check in and deliver orders from inventory to their correct drop-ships
- Delivers service repaired items back to customers in a 2 day turnaround
- Tests GPUs and disassemble to set them up for rework team
Toyota Service Porter
Toyota
11.2021 - 01.2022
- Filed paperwork and spent time going through workplace safety instructions as required
- Worked efficiently in a large team environment
- Helped customers with their appointments and/or walk-ins
- Opened and set up the drive area while taking care of the “early bird” appointments
- Often closed many nights, followed basic procedures
- Typically managed 20+ customers papers and car management
IT & Network Intern
Dunn4U
05.2019 - 06.2022
- Worked well in a team environment and independently installing cables, jacks, WLAN, patch panels, switches, business phones, security cameras, and networks.
- Demonstrated enthusiasm and strong communication skills, remaining open to learning new things daily
- Worked alongside senior team members to learn related job tasks and roles
- Accepted instruction from management regarding assignments and tasks with accuracy
- Shadowed staff learning advanced work for future projects (telephone & security camera installations)
- Adhered to all procedures and policies to maintain a safe and clean environment
Education
High School Diploma -
Western Sierra Collegiate Academy
Rocklin, CAAssociate of Applied Science - Applied Technologies
Sierra College
Skills
- Computer Hardware Knowledge
- Critical thinking
- MAC Orders
- Data evaluation & Implementation
- Customer service-oriented
- Educated in Safety protocols
- Team member with Strong work ethics
- Reliable and flexible in work related situations
- Efficient
- Community service background
- Creative and thorough
Accomplishments
Achieved rank of Eagle Scout in Boy Scouts.
Elected into the Order of the Arrow
Received several Kudos's from supervisor and managers.
Timeline
Network Administrator
Rose International, Kaiser Permanente
10.2023 - Current
Intel Service Repair Tech
Kelly Services
11.2022 - 09.2023
Intel Delivery Tech
Kelly Services
06.2022 - 11.2022
Toyota Service Porter
Toyota
11.2021 - 01.2022
IT & Network Intern
Dunn4U
05.2019 - 06.2022
High School Diploma -
Western Sierra Collegiate Academy
Associate of Applied Science - Applied Technologies
Sierra College
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