Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jax Manson

Kelowna,Canada

Summary

Dynamic Sales Associate with proven expertise at Spencer's Gifts, excelling in customer engagement and problem-solving. Recognized for enhancing store presentation and driving sales through effective teamwork and cash handling. Passionate about delivering exceptional service and maintaining a vibrant shopping environment, ensuring customer satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Spencer's Gifts
06.2023 - Current
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate

JYSK
02.2023 - 06.2023
  • Provided accurate information about products, prices and services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Sales Associate

Michael's
04.2022 - 02.2023
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

Media Studies

University of British Columbia
Kelowna, BC
04.2026

Skills

  • Cash handling and register operation
  • Teamwork and collaboration
  • Problem-solving skills
  • Sales expertise
  • Cleaning techniques
  • Customer engagement
  • Sales and retail expertise
  • Time management skills
  • Customer service excellence
  • Video production and photography

Certification

Serving It Right

Selling It Right

References

References available upon request.

Timeline

Sales Associate

Spencer's Gifts
06.2023 - Current

Sales Associate

JYSK
02.2023 - 06.2023

Sales Associate

Michael's
04.2022 - 02.2023

Media Studies

University of British Columbia
Jax Manson