JAWEED SYED
Toronto,Ontario
Summary
Motivated and detail-oriented technician with a strong background in mechanical engineering. Eager to utilize technical expertise and problem-solving skills at Rogers. Committed to delivering exceptional service, excelling in system maintenance, and prioritizing customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Arrow Workforce Agency
12.2022 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
customer representative
Circle K Esso gas station
10.2022 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Conducted surveys to determine customer opinion of products and services.
logistic coordinator
Wali Engineering Works Mfg. & suppliers in machinery & fabrication
01.2019 - 01.2021
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Education
Bachelors in mechanical engineering -
JNTUH
Postgraduate diploma in project management -
Fleming College
Toronto Downtown, Ontario01.2023
Postgraduate diploma in logistics and supply chain management -
Canadore College
Toronto, Ontario01.2022
Skills
- Proficient in diagnosing and troubleshooting technical issues
- Strong understanding of mechanical and electrical systems
- Hands-on experience with installation, maintenance, and repair
- Ability to read and interpret technical manuals and schematics
- Proficient in using testing equipment and tools
- Excellent communication and customer service skills
- Team player with strong organizational and time-management abilities
- Familiarity with networking and telecommunications systems
- Proficient in Excel, Word, and PowerPoint, demonstrating adept computer skills essential for documentation, analysis, and CAD/CAM
Time Management
Attention to Detail
Customer Service
Team Collaboration
Certification
- G- driving licence
- First-Aid CPR level C
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Professional Working
Timeline
Warehouse Assistant
Arrow Workforce Agency
12.2022 - 12.2023
customer representative
Circle K Esso gas station
10.2022 - 12.2023
logistic coordinator
Wali Engineering Works Mfg. & suppliers in machinery & fabrication
01.2019 - 01.2021
Bachelors in mechanical engineering -
JNTUH
Postgraduate diploma in project management -
Fleming College
Postgraduate diploma in logistics and supply chain management -
Canadore College
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