Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
2
2
years of professional experience
Work History
Sales
Bath and body works
10.2023 - Current
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Responded quickly to meet customer needs and resolve problems
Committed to delivering excellent customer service while working in a fast-paced environment
Focused on learning new skills and staying updated with industry changes
Volunteer
Peel Towing
01.2023 - Current
Assisted with special events and programs
Maintained clean, neat, and operational facilities to serve program needs
Used strong interpersonal communication skills to convey information to others
Communicated with staff members to stay informed about volunteer opportunities and events
Babysitter
Peel Towing
09.2022 - Current
Played games, worked on puzzles, and read books to young children
Communicated positively with children and guardians
Organized and cleaned home after activities by picking up toys and straightening up play room
Sales Associate
Bath & Body Works
10.2024 - 12.2024
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.