Jawad Gassim
Halifax,NS
Summary
I am an undergraduate student that is eager to find a part-time job through all my studying years. I am highly experienced in dealing with customers of all kinds. My previous managers recognized me for handling tough customers. I also was recognized as the best President of School Counsel in the past 10 years.
Overview
4
4
years of professional experience
Work History
PRESIDENT OF STUDENT COUNSEL
The Canadian Lebanese Academy Of Excellence
09.2021 - 05.2023
- Met with other class representatives to devise plans and goals for upcoming school year.
- Fostered community within school by coordinating various social events for both students and parents.
- Attended school and board meetings, staying up-to-date on school policies and procedures.
- Provided information and services to students that needed academic assistance and tutoring.
- Assisted with various class celebrations, field trips and teacher appreciation events.
School Office Administrative Assistant
The Canadian Lebanese Academy Of Excellence
01.2019 - 05.2023
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
Customer Service Representative
Loblaws Superstore
06.2022 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Provided primary customer support to internal and external customers.
“Volunteer Work” Community Service
Nabatiah Governorate
06.2019 - 09.2019
- Maintained clean facilities to better serve program needs.
- Gained knowledge and experience working with children in educational setting.
- Collaborated with local organizations to provide food baskets to families in need.
- Planned and delivered numerous activities and special events.
- Assisted organizing local charity events to raise funds for disadvantaged families.
Education
Bachelor of Science - Biology
Saint Mary's University
Halifax, NS05.2026
High School Diploma -
The Canadian Lebanese Academy of Excellence
Nabatieh, Lebanon05.2023
Skills
- Critical Thinking
- Customer Consulting
- Time Management
- Microsoft Excel
- Prioritization
- Records Preparation
- Retail Sales Customer Service
- Fundraising Proficiency
- Youth Advocacy
- Charitable Donations
- Event Setup
- Case File Management
Timeline
Customer Service Representative
Loblaws Superstore
06.2022 - 08.2022
PRESIDENT OF STUDENT COUNSEL
The Canadian Lebanese Academy Of Excellence
09.2021 - 05.2023
“Volunteer Work” Community Service
Nabatiah Governorate
06.2019 - 09.2019
School Office Administrative Assistant
The Canadian Lebanese Academy Of Excellence
01.2019 - 05.2023
Bachelor of Science - Biology
Saint Mary's University
High School Diploma -
The Canadian Lebanese Academy of Excellence
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