Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Javon Sylvan

East York,ON

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pre-Departure Auditor

Hallcon
05.2025 - Current
  • Collaborated with team members to resolve discrepancies found during audits and inspections.
  • Documented inspection findings and generated detailed reports for management review.
  • Trained new staff on inspection protocols and best practices to maintain consistency.
  • Utilized specialized inspection tools and software to perform accurate assessments of products.
  • Insepecting between 25 and 38 trains per shift.

Home Delivery Driver

Ashley Furniture Homestore
10.2024 - 05.2025
  • Improved delivery efficiency by optimizing route planning and navigation techniques.
  • Maintained a clean and organized vehicle, ensuring optimal performance for daily deliveries.
  • Resolved customer complaints and delivery issues promptly, maintaining positive business reputation.
  • Achieved on-time delivery rate with careful planning and time management skills during high-pressure situations.
  • Ensured safe transportation of goods by adhering to company policies and road safety regulations.

Customer Retention Specialist

Easyhome
08.2024 - 10.2024
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Completed thorough pre-delivery inspections of packages, ensuring correct items were loaded onto the van before commencing the route.
  • Conducted routine vehicle maintenance checks, preventing unforeseen breakdowns or delays in service.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Landscaper

Sylvan Property Maintenance
06.2023 - 08.2024
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Utilized power tools and landscaping machines to maintain outdoor areas.

Education

No Degree - Police Foundations

Humber College
Toronto, ON
08-2024

High School Diploma -

Silverthorn Collegiate Institute
Etobicoke, ON
06-2023

Skills

  • Customer service
  • Critical thinking
  • Problem resolution
  • Positive attitude
  • Dependable and hardworking
  • Time management abilities

Certification

  • Standard first aid and cpr with aed level c

Languages

English

Timeline

Pre-Departure Auditor

Hallcon
05.2025 - Current

Home Delivery Driver

Ashley Furniture Homestore
10.2024 - 05.2025

Customer Retention Specialist

Easyhome
08.2024 - 10.2024

Landscaper

Sylvan Property Maintenance
06.2023 - 08.2024

No Degree - Police Foundations

Humber College

High School Diploma -

Silverthorn Collegiate Institute

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Javon Sylvan