Javon Sylvan
East York,ON
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pre-Departure Auditor
Hallcon
05.2025 - Current
- Collaborated with team members to resolve discrepancies found during audits and inspections.
- Documented inspection findings and generated detailed reports for management review.
- Trained new staff on inspection protocols and best practices to maintain consistency.
- Utilized specialized inspection tools and software to perform accurate assessments of products.
- Insepecting between 25 and 38 trains per shift.
Home Delivery Driver
Ashley Furniture Homestore
10.2024 - 05.2025
- Improved delivery efficiency by optimizing route planning and navigation techniques.
- Maintained a clean and organized vehicle, ensuring optimal performance for daily deliveries.
- Resolved customer complaints and delivery issues promptly, maintaining positive business reputation.
- Achieved on-time delivery rate with careful planning and time management skills during high-pressure situations.
- Ensured safe transportation of goods by adhering to company policies and road safety regulations.
Customer Retention Specialist
Easyhome
08.2024 - 10.2024
- Enhanced customer satisfaction by addressing and resolving complex issues promptly.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Completed thorough pre-delivery inspections of packages, ensuring correct items were loaded onto the van before commencing the route.
- Conducted routine vehicle maintenance checks, preventing unforeseen breakdowns or delays in service.
- Loaded truck and properly secured items to prevent damage for deliveries.
Landscaper
Sylvan Property Maintenance
06.2023 - 08.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Education
No Degree - Police Foundations
Humber College
Toronto, ON08-2024
High School Diploma -
Silverthorn Collegiate Institute
Etobicoke, ON06-2023
Skills
- Customer service
- Critical thinking
- Problem resolution
- Positive attitude
- Dependable and hardworking
- Time management abilities
Certification
- Standard first aid and cpr with aed level c
Languages
English
Timeline
Pre-Departure Auditor
Hallcon
05.2025 - Current
Home Delivery Driver
Ashley Furniture Homestore
10.2024 - 05.2025
Customer Retention Specialist
Easyhome
08.2024 - 10.2024
Landscaper
Sylvan Property Maintenance
06.2023 - 08.2024
No Degree - Police Foundations
Humber College
High School Diploma -
Silverthorn Collegiate Institute