Dynamic warehouse professional with extensive experience at La-Z-Boy Customer Care Centre, excelling in quality control and inventory tracking. Proven ability to optimize operations and enhance team collaboration, ensuring timely shipments and customer satisfaction. Skilled in package handling and committed to maintaining high safety standards in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Shipper/Receiver, Assembly Line, Janitor
La-Z-Boy Customer Care Centre
Concord, ON
06.2022 - 07.2023
Optimized warehouse layout to enhance efficiency for receiving, storage, and shipment processes.
Coordinated inventory management with warehouse staff to ensure product availability for shipments.
Safely transported items from storage to designated areas using forklifts and pallet jacks as needed.
Generated shipping labels in compliance with company standards for all outgoing containers.
Resolved customer complaints regarding lost or damaged shipments promptly and effectively.
Conducted regular maintenance checks on shipping equipment to ensure operational reliability.
Maintained accurate records of all outgoing shipments within tracking systems.
Provided training sessions for new employees on safe and correct packing procedures.
Shipper/Receiver, R&F Scanner
Purolator Warehouse
Vaughan, ON
07.2018 - 01.2020
Ensured quality control standards for all scanned materials.
Verified accuracy of scanned information against original documents.
Collaborated with cross-functional teams on logistics-related projects.
Coordinated returns of damaged or incorrect items with suppliers.
Maintained accurate records of incoming and outgoing shipments.
Inspected containers for damages prior to acceptance from carriers.
Recorded shipment data for reporting and recordkeeping purposes.
Determined shipping methods and routes for optimal delivery.
Assembly Line, Shipper/Receiver
Canadian Tire Warehouse
Concord, ON
11.2015 - 03.2016
Maintained high standards of quality control while working efficiently and swiftly.
Assisted in developing new assembly processes and procedures to enhance productivity.
Ensured compliance with company policies and procedures consistently.
Followed standard operating procedures during assembly line tasks.
Maintained accurate records of product counts and materials used in assemblies.
Provided training on assembly techniques to new employees, promoting skill development.
Inspected finished products for quality assurance, verifying accuracy of assembled parts.
Reported safety hazards and defective parts encountered during assembly operations.
Assembly Line
Jems Coating Ltd.
Concord, ON
07.2013 - 09.2015
Ensured compliance with safety procedures during machinery operation.
Operated equipment including glue guns, tape machines, and heat sealers.
Examined containers and products to guarantee adherence to quality specifications.
Recorded product and packaging details accurately on forms and records.
Packaged finished products for shipment, preparing them for distribution.
Troubleshot defects by identifying assembly issues and reporting malfunctions promptly.
Collaborated with team members to optimize workflow on production line.
Cleaned work areas and equipment using appropriate cleaning solutions.
Janitor
Home Care Canada Ltd.
Markham, Ontario
07.2011 - 07.2013
Cleaned spills immediately to prevent accidents and ensure safety compliance.
Mixed water with detergents or acids to prepare cleaning solutions per specifications.
Replaced light bulbs and performed minor repairs on doors and locks as required.
Sanitized restrooms, sinks, countertops, and surfaces using approved germicides.
Maintained a log book detailing completed daily tasks for record-keeping purposes.
Responded promptly to maintenance requests for fixture repairs or replacements.
Inspected buildings for safety hazards prior to starting work assignments.
Replenished bathroom supplies, emptied wastebaskets, and maintained janitorial inventory.
Education
High School Diploma -
Maple Highschool
Maple, ON
06-2014
Skills
Communications
Quality control
Team collaboration
Warehouse operations
Packaging
Inventory tracking
Warehouse safety
Package handling
Shipment tracking
Multi-Tasking Handling
Loading/Unloading
Team Player
Customer Relations
References
References will be available upon request
General Labourer Responsibilities
Load and unload boxes into truck
Packing items in boxes
Labeling boxes/packages
Ensure that health and safety standards are carried out efficiently
Operate Equipment
Dissembling
Pick/Pack
R&F Scanner
Key Qualifications
Physically fit, hard working and talented.
Proficient in reading production schedules and conveying materials
Demonstrated ability to gain knowledge quickly, and follow safety precautions.
Team-Worker collaberates collectively with others.
Consumer Care Experience (Singapore, Malaysia & Indonesia) at R Logic Customer Care Services Sdn Bhd ( Philips Service Centre)Consumer Care Experience (Singapore, Malaysia & Indonesia) at R Logic Customer Care Services Sdn Bhd ( Philips Service Centre)