Javiera Erpel Vidal
Calgary,Canada
Summary
Committed job seeker offering over 8 years of experience with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant & Clinic Supervisor
Mckenzie Towne Medical Express
Calgary, Alberta
11.2020 - 01.2025
- Answer phones, and book appointments for three physicians, Botox, Pain Therapy, and Cosmetic.
- Referrals in coming and outgoing.
- Botox pain therapy and cosmetic administration, such as ordering supplies, keeping track and logging when their next session is, making calls for upcoming appointments, and reminders of their due dates.
- Sterilization of Soniclean, autoclave, and instruments.
- Book appointments for procedures such as lipoma, mole, and cyst removals.
- Incoming and outgoing patient flow, such as rooming, patient vitals, and drivers' medical eye examination.
- PCN TNA Plexus data entry, panel upload & patient upload.
- Supply ordering for the office.
- Medical supply ordering for the clinic.
- Cleaning of the entire clinic, including patient and staff bathrooms, re-stocking of rooms, doctors' office cleaning, kitchen cleaning, laundry, front desk, and waiting area.
- Newly implemented PRP service, trials, booking, and prepping of patients.
- Third-party communication fulfillment (insurance, lawyers, and WCB).
- Advertising of procedures, Botox, pain therapy, and cosmetic treatments.
- Telus Med Access EMR.
Medical Office Assistant
Santimed Family & Walk-In Clinic
Calgary, Alberta
07.2020 - 10.2020
- In charge of answering incoming calls
- Rooming patients for three doctors.
- Responsible for booking follow-ups according to the priority of results.
- Rooming patients, including taking vitals such as height, weight, temperature, blood pressure, and, in some cases, head circumference.
- Linking
- Faxing
- Fridge temperature logging.
- Telus Wolf EMR.
Medical Office Assistant & Admin Assistant
Advanced Cardiology & Respiratory
Calgary, Alberta
06.2019 - 06.2020
- In charge of the Diagnostic and Rheumatology department.
- Responsible for check-in of patients for Rheumatology, Dermatology, Heart Failure, X-ray, Advanced Cardiology, and Advanced Respiratory.
- Personal assistant for a rheumatologist consists of check-in, rooming patients, creating patient charts, and managing incoming and outgoing referrals.
- Billing for echocardiograms and carotid ultrasounds.
- Faxing
- Linking
- The Team Lead role includes being responsible for relating any issues to my manager that employees from the Diagnostics, Cardiology, and Reception departments had, as well as maintaining a smooth flow to the lower level basement.
- HealthQuest EMR.
- Velox Diagnostic Imaging EMR.
Medical Office Assistant
Santimed Family & Walk-In Clinic
Calgary, Alberta
02.2019 - 06.2019
- In charge of answering incoming calls
- Responsible for booking follow-ups according to the priority of results for Dr. Omid Pour-Ahmadi
- Rooming patients, including taking vitals such as height, weight, temperature, blood pressure, and, in some cases, head circumference.
- Linking
- Faxing
- WBC Claims
- Responsible for closing duties, such as proper sanitation and cashing out.
Education
GED -
Medical Reception College
Calgary, AB01-2016
Skills
- Physician assistance
- Insurance billing procedures
- Payment collection and processing
- Front desk management
- Positive attitude
- Multitasking and organization
- EMR software including Telus Med-Access, Telus Wolf, HealthQuest & Velox
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Office Assistant & Clinic Supervisor
Mckenzie Towne Medical Express
11.2020 - 01.2025
Medical Office Assistant
Santimed Family & Walk-In Clinic
07.2020 - 10.2020
Medical Office Assistant & Admin Assistant
Advanced Cardiology & Respiratory
06.2019 - 06.2020
Medical Office Assistant
Santimed Family & Walk-In Clinic
02.2019 - 06.2019
GED -
Medical Reception College
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