Javier Urquidez
San Diego, California
Summary
Hard-working, high energy Banquet Server with passion for customer satisfaction. Over 10 years in food service industry in high end hotels such as the Grand Hyatt and Hard Rock Hotel. Known for great reliability and attention to detail. Professional banquet service provider with strong focus on team collaboration and guest satisfaction. Skilled in managing large events, ensuring timely service, and adapting to changing needs. Known for reliability, excellent communication, and ability to work seamlessly with diverse teams. Adept at maintaining high standards in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banquet Food Server
Hard Rock Hotel San Diego
06.2017 - Current
- Arranged and built banquet needs such as coffee break carts, stations, and buffets
- Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
- Assisted in setup and breakdown of banquet spaces, ensuring timely preparation for events.
- Proactively addressed potential concerns or issues by quickly notifying management and working together to find effective solutions.
- Managed dietary restrictions and allergies, ensuring accurate food preparation and safe consumption by guests.
- Achieved high levels of guest satisfaction by consistently delivering exceptional service in a timely manner, contributing to the overall success of numerous banquet events.
Banquet Server
Grand Hyatt
12.2016 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Build coffee breaks accordingly stated on event order
- Build buffet set ups accordingly as well monitor everything replenished and fulfill guest needs
- Create pre-cons and tasting for upcoming guest
- Keep area clean and presentable to guest
Education
High School Diploma -
San Ysidro High School
San Diego, CA05-2012
Skills
- Strong customer service
- Reliability and punctuality
- Cleanliness standards
- Flexible schedule
- Professional appearance
- Positive attitude
- Time management
- Multitasking and organization
- Team collaboration
- Decision-making
- Event setup and breakdown
- Task prioritization
- Proper food handling
- Food service
- FLUENT IN Spanish
- FLUENT IN English
- Weddings background
Certification
- Food Handler's Permit (FHP) - State or Local Health Department.
- TIPS (Training for Intervention ProcedureS) Certification - TIPS.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Banquet Food Server
Hard Rock Hotel San Diego
06.2017 - Current
Banquet Server
Grand Hyatt
12.2016 - Current
- Food Handler's Permit (FHP) - State or Local Health Department.
- TIPS (Training for Intervention ProcedureS) Certification - TIPS.
High School Diploma -
San Ysidro High School
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