Javier Rodriguez
Los Angeles
Summary
Reliable Medical Assistant professional with 3 years of experience in clinical and assisted living environments. Expertly assist with office operations and physician support by gathering patient information, scheduling and obtaining payments. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
4
4
years of professional experience
Work History
Takeout Server
California Pizza Kitchen
05.2025 - Current
- Delivered exceptional customer service by accurately processing take-out orders.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of take-out area for optimal efficiency.
- Assisted in training new team members on take-out procedures and service standards.
Resident Assistant
Los Angeles Room and Board
10.2023 - 09.2025
- Facilitated resident engagement activities to foster community and enhance living experience.
- Provided conflict resolution support to maintain a harmonious living environment among residents.
- Conducted regular safety inspections and ensured compliance with housing policies and regulations.
Patient Service Specialist
Providence St. John's Health Center
01.2023 - 08.2023
- Enhanced patient experience by explaining procedures and services clearly.
- Ensured accurate patient registration by confirming data completeness and correctness.
- Resolved patient inquiries promptly, delivering exceptional customer service.
- Entered and maintained accurate demographic and insurance data in medical records.
- Built strong relationships with patients and staff to foster a positive environment.
- Verified insurance eligibility, ensuring patients received appropriate coverage and services.
Medical Receptionist
Santa Monica Sports Medicine
09.2022 - 03.2023
- Protected patient privacy by adhering to strict HIPAA guidelines.
- Maintained current patient records by verifying insurance and health history.
- Assisted patients in completing medical forms and necessary documentation.
- Coordinated scheduling, check-in, check-out, and payment processes for patients.
- Managed multi-line phone system while greeting patients in a friendly manner.
- Organized and maintained patient charts and reports for office efficiency.
Medical Assistant
Lumina Healthcare
10.2021 - 06.2022
- Enhanced equipment efficiency by sanitizing, restocking, and organizing medical tools.
- Facilitated smooth patient flow by directing to exam rooms and addressing inquiries.
- Streamlined patient care preparation by collecting medical history, symptoms, and allergies.
- Optimized record accuracy through effective filing, organization, and scanning of documents.
Education
No Degree - Photography
Santa Monica College
06-2027
GED -
Santa Monica College
Santa Monica, CA12.2023
Vocational Degree - Medical Assistant
UEI College - Gardena
Gardena, CA12.2021
Skills
- Insurance Verifying
- Document Filing
- Reception Management
- Appointment Scheduling
- HIPAA Compliance
- Sterilization Procedures
- Office Administration
- Patient Flow Management
- Medical Terminology
- CPR
- Adaptable
- Vital Sign Monitoring
Timeline
Takeout Server
California Pizza Kitchen
05.2025 - Current
Resident Assistant
Los Angeles Room and Board
10.2023 - 09.2025
Patient Service Specialist
Providence St. John's Health Center
01.2023 - 08.2023
Medical Receptionist
Santa Monica Sports Medicine
09.2022 - 03.2023
Medical Assistant
Lumina Healthcare
10.2021 - 06.2022
No Degree - Photography
Santa Monica College
GED -
Santa Monica College
Vocational Degree - Medical Assistant
UEI College - Gardena