Summary
Overview
Work History
Education
Skills
Timeline
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Javier Palacio

Sacramento

Summary

Highly motivated and Dynamic Operations Manager with a proven track record at The Hertz Corporation, excelling in fleet management and staff development. Spearheaded profit growth strategies, enhancing operational efficiency and communication. Adept in performance monitoring and training, fostering a high-performing team environment while ensuring customer satisfaction and safety standards.

Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

4
4
years of professional experience

Work History

Operations Manager

The Hertz Corporation
04.2024 - 05.2025
  • Effectively assisted with the onboarding process finding the most suitable candidates for different positions.
  • Trained employees in sales the sales acumen.
  • Created strategies to maximize profit growth YoY.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Planned fleet moves and with the use of reports to predict business needs.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Increased profit by streamlining operations, by coming up with SOPs.

Operations Manager

The Hertz Corporation
02.2022 - 04.2024
  • Effectively assisted with the onboarding process finding the most suitable candidates for different positions.
  • Trained employees in sales the sales acumen.
  • Created strategies to maximize profit growth YoY.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Planned fleet moves and with the use of reports to predict business needs.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Increased profit by streamlining operations, by coming up with SOPs.

Manager Associate II

The Hertz Corporation
12.2020 - 02.2022


  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Took charge of the operation when location manager was not available.
  • Planned most cost effective ways to conduct regular vehicle maintenance and repairs.

Education

Bachelor of Science - Business Administration And Management

California State University, Chico
Chico, CA
05-2021

Associate of Science - Business Administration

College of The Desert
Palm Desert, CA
05-2018

Skills

  • Fleet management
  • Marketing
  • Performance monitoring
  • Performance reporting
  • Incidents management
  • Sales acumen
  • Spanish in a professional level
  • Interviewing
  • Customer service skills
  • Health and
  • Revenue generation
  • Technology
  • Staff development
  • Document control

Timeline

Operations Manager

The Hertz Corporation
04.2024 - 05.2025

Operations Manager

The Hertz Corporation
02.2022 - 04.2024

Manager Associate II

The Hertz Corporation
12.2020 - 02.2022

Bachelor of Science - Business Administration And Management

California State University, Chico

Associate of Science - Business Administration

College of The Desert
Javier Palacio