Hardworking employee enthusiastic about learning new skills and honing the ones I already possess. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
28
28
years of professional experience
Work History
Driver Partner-Courier
Uber
06.2016 - 10.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Successfully completed over 24,000 deliveries
Program Manager
Shepherds Of Good Hope
04.2001 - 03.2014
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Coached and coordinated training of team members on motivational and practical strategies to serve a challenging clientele.
Developed and maintained logistics workflows, procedures and reports.
Responsible for providing safe and secure housing to individual's living with severe and persistent mental illness and/or substance use, across several properties.
Night Manager/Orientation Worker
Sophia House-Catholic Immigration Centre
07.1995 - 03.1998
Responsible for the functioning of a Reception House for Newcomers during evening and night.
Emergency intakes and processing of documents for new arrivals.
Relieved vacationing staff as needed and performed clerical task such as recording keeping, referrals and move-outs.
Facilitated orientation workshops on such broad topics as schools, housing, income, identification, laws and policing to newcomers of various nationalities.
Education
Diploma - General Arts And Sciences-Human And Community St
Algonquin College
Ottawa, ON
06.1994
Skills
Remote Office Availability
Computer Skills
Team Management
Microsoft Word
Interpersonal Communication
Fluent in Spanish
Formerly certified as a Non-Violent Crisis Intervention facilitator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver Partner-Courier
Uber
06.2016 - 10.2023
Program Manager
Shepherds Of Good Hope
04.2001 - 03.2014
Night Manager/Orientation Worker
Sophia House-Catholic Immigration Centre
07.1995 - 03.1998
Diploma - General Arts And Sciences-Human And Community St