Summary
Overview
Work History
Education
Skills
SOFTWARE PROFICIENCY
Languages
Accomplishments
Timeline
Generic

Sarah Gama

2583 River Mist Road, Ottawa

Summary

Results-oriented and highly organized professional with a Master's degree in Engineering and Project Management. Proven expertise in coordinating warranties and managing construction projects. Demonstrated ability to ensure quality control, meet project deadlines, and enhance customer satisfaction. Excellent communication and interpersonal skills, adept at collaborating with cross-functional teams to achieve project objectives. Seeking opportunities to apply technical expertise and project management skills in a challenging and dynamic environment.

Overview

10
10
years of professional experience

Work History

Warranty Coordinator

Mattamy Homes
06.2021 - 06.2022
  • Effectively coordinate a staff of eight (8) warranty technicians and contractors by establishing team priorities, maintaining schedules and monitoring performance, to maximize quality and work efficiency.
  • Enhance customer satisfaction scores (NPS) through application of superior conflict resolution and problem-solving skills.
  • Maintained positive and strong customer relations by addressing problems head-on resulting in increased customer loyalty.
  • Supervised multiple activities from homeowner's occupancy through the end of the warranty coverage by prioritizing needs and delegating assignments.
  • Verified PO and contracts and ensured issued the payments on time.

Construction Project Manager

Inversiones Ciudadela Real S.A.
09.2015 - 07.2019
  • Managed residential and commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Improved cost control through effective allocation of subcontractors and site resources.
  • Supervised day-to-day activities of 85-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Maintained open communication by presenting regular updates on project status to customers and stackeholders.

Construction Project Coordinator

Inversiones Ciudadela Real S.A.
01.2012 - 08.2015
  • Collaborate closely with the client to ensure the new homeowner’s vision is achieved and exceeded.
  • Managed residential construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Read plans and blueprints and communicated to workers.
  • Put together estimates, specifications and other project documents.
  • Assessed and proposed sustainability initiatives by considering cost-effectiveness, technical feasibility and acceptance.
  • Prepared project budgets, forecasting and inventory, and material pricing points.
  • Verified information on project permits and contracts to assess compliance with legal requirements.

Education

Master's of Science - Civil and Environmental Engineering (Structural and Infrastructural Engineering

University of Western Ontario
London, ON
09.2020

Postgraduate Degree - Project Management

Universidad Piloto De Colombia
Bogota, Colombia
12.2018

Bachelor of Science - Civil Engineering

Universidad Piloto De Colombia
Bogota, Colombia
12.2014

Skills

  • Time management
  • Leadership communications
  • Analytical thinking
  • Problem solving
  • Operations knowledge
  • Project Management

SOFTWARE PROFICIENCY

  • Microsoft Office (Proficiency in Excel)
  • MS Project
  • Primavera
  • AutoCAD 2D/3D
  • ETABS
  • SAP2000
  • AutoCAD CIVIL 3D
  • REVIT
  • SketchUp
  • Microsoft Office (Proficiency in Excel)
  • MS Project
  • JD Edwards
  • BuildPro

Languages

English

Spanish


Accomplishments

2018.12 (Project Management degree Final paper publication)

  • Assembly of an energy cogeneration150T/H boiler based on the sugar cane: http://repository.unipiloto.edu.co/handle /20.500.12277/4709

2015.07 (Undergrad Final paper publication)

  • Design conditions as a proposal for a decent and safe social interest housing according to current international standards based on the comparison of four systems implemented nationwide: http://repository.unipiloto.edu.co/handle/20.500.12277/1386Show=full

Timeline

Warranty Coordinator

Mattamy Homes
06.2021 - 06.2022

Construction Project Manager

Inversiones Ciudadela Real S.A.
09.2015 - 07.2019

Construction Project Coordinator

Inversiones Ciudadela Real S.A.
01.2012 - 08.2015

Master's of Science - Civil and Environmental Engineering (Structural and Infrastructural Engineering

University of Western Ontario

Postgraduate Degree - Project Management

Universidad Piloto De Colombia

Bachelor of Science - Civil Engineering

Universidad Piloto De Colombia

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Sarah Gama