Javier Haro
Long Beach
Summary
A personable and proactive auto damage appraiser with 5 years of experience in evaluating damage and estimate writing on CCC One and Mitchell Cloud Estimating. Excellent knowledge of the automotive repair industry with over 7 years of experience in the field. An individual who is committed to industry and company ethics with an emphasis on customer satisfaction. Authorized to work in the US for any employer
Overview
9
9
years of professional experience
Work History
Auto Body Service Manager
Spada Auto Repair
Long Beach, CA
08.2021 - Current
- Monitor the financial status of 15+ vehicles per week
- Compile damage reports and photos of vehicles for insurance companies
- Review preliminary estimates and create supplement requests
- Communicate with insurance policyholders and adjusters to assess liability
- Effectively communicate with customers to provide timely updates on the repairs to their vehicles as well as scheduling appointments
- Collaborate with insurance appraisers and adjusters to negotiate fair and cost-effective repair solutions
Commercial Sales Manager
Autozone
Long Beach, CA
09.2017 - 08.2021
- Effectively communicated with commercial customers to ensure they were delivered the correct parts for their repairs
- Successfully established and maintained a strong relationship with 4 new automotive shops
- Secured partnership with 3 new parts vendors to maximize commercial sales output
- Collected payment from 10+ commercial customers on a biweekly basis
Education
Science(AS) (Associate) -
College of the Sequoias
Visalia, CA05-2018
Diploma - undefined
Golden West High School
Visalia, CA06-2015
Skills
- Auto Service Management
- Labor cost estimating
- Mechanical damage evaluation
- Service writing
- Interpretation - Language interpreter experience (Spanish)
- Mitchell Estimating
- Vehicle damage appraisal - Vehicle damage appraisal experience (3-5 years)
- CCC One
- Vehicle damage diagnostic scanning
- Insurance claim processing
- Extensive Auto Parts Knowledge
- Payment processing
- Repair shop experience
- Non-injury claims
Languages
English - Fluent
Spanish - Fluent
Portuguese - Intermediate
Timeline
Auto Body Service Manager
Spada Auto Repair
08.2021 - Current
Commercial Sales Manager
Autozone
09.2017 - 08.2021
Diploma - undefined
Golden West High School
Science(AS) (Associate) -
College of the Sequoias