A highly motivated HR professional with expertise in HR systems, people analytics, and process improvement. Recognized for effective communication and relationship building, delivering excellence in project management. People and business-focused, passionate about optimizing business processes to maximize productivity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HR Senior HR Consultant
Discoverppp
Remote, Canada
12.2023 - Current
Company Overview: (Contract)
Act as Subject Matter Expert and Project Manager for implementing Human Resources Information Systems worldwide.
Lead end-to-end HRIS/ERP implementation projects, including configuration, optimization, and post-deployment support.
Provide functional and technical expertise in modules such as Workforce Management, Time and Attendance, Schedule, Recruitment, Onboarding, Payroll, and Learning Management Systems.
Design and develop integrations with third-party vendors/systems.
Gather and analyze business requirements and translate them into scalable system solutions.
Configure system components to align with business needs and compliance standards.
Manager data transformation and migration between legacy and new systems.
Develop and deliver custom training materials tailored for different audiences, including employees, managers, and system administrators.
Facilitate training sessions using methods aligned with organizational needs (e.g., in-person, virtual, or hybrid).
Lead testing, data validation, user acceptance testing (UAT), and go-live support.
Collaborate with internal teams and client stakeholders to ensure timely and successful project delivery.
Maintain detailed system documentation and provide ongoing post-implementation support and enhancements.
Travel to client sites to deliver specialized training and support, ensuring high user adoption.
Work with different type of organizations/sectors, including unionized environments.
(Contract)
HR Shared Services Specialist
Vecima Network
Remote, Canada
08.2022 - 07.2023
Company Overview: (Contract)
Led the implementation of the UKG-Pro suite and the UKG-Dimension/Time and Attendance modules.
Coordinated the UKG integration with external carrier systems, ensuring effective and secure data transfer.
Collaborated on the configuration/validation of the UKG Payroll module, integrating USA and Canada processes.
Developed UKG-BI queries, analyses, and reports for strategic decision-making.
Managed a massive Benefits enrollment for 500+ staff in USA and Canada.
Participated in developing training and adoption strategies, including communication to end users.
Partnered with the technical teams for developing, testing, and implementing HRIS solutions.
Performed system management activities, including performance monitoring, functional configuration, security, workflow, control table maintenance, custom field creation, bulk data load, and BI reporting.
(Contract)
hRIS Implementation Specialist
Davis Aplin Group/Vecima Network
Remote, Canada
02.2022 - 08.2022
Company Overview: (Contract)
Led the successful implementation of the HRIS, UKG-Pro, for a multinational workforce of 500+ employees.
Served as the project manager, overseeing process implementation and vendor third-party configuration.
Demonstrated proficiency in working with various HRIS platforms such as ADP and Dayforce.
Followed strong governance around the documentation of systems changes.
(Contract)
Digital HR Functional Lead
Fanshawe College
London, ON
06.2021 - 02.2022
Improved and streamlined HR processes and prepared data for the HRIS - Workday system implementation.
Conducted current-future state analysis, identified gaps and areas of improvement.
Supported the college-wide key data strategy by creating/implementing a tool (Excel) to collect and analyze business requirements.
Conducted extensive research on legislation, policies, and risk protocols to enhance overall HR operations.
Stayed abreast of new functionality and roadmap features, suggesting opportunities to leverage Workday for HR program strategies.
Human Resources Specialist
Masco Canada
St. Thomas, ON
12.2018 - 06.2020
Led the HRIS - Workday system implementation.
Conducted current-future state analysis to optimize HR processes and improve data accuracy.
Analyzed bi-annual Workday release and created a plan to update processes, implement and test new features.
Held accountability for data migration between HR systems, ensuring a seamless transition with 100% accuracy.
Demonstrated strong coordination skills by effectively managing the HRIS integrations with external vendors.
Led the HR team and coordinated the change management process to ensure a smooth HRIS transition.
Managed and executed incoming support tickets and ongoing system improvement tasks.
Developed Excel application and dashboard to centralize HR data, analyze and monitor 25+ vital indicators (KPIs).
Human Resources Coordinator
Masco Canada
St. Thomas, ON
07.2018 - 12.2018
Responsible for the benefits administration, employee relationship, health and safety claims, and employee engagement activities.
Collaborated in different areas of HR by analyzing data, creating reports, and improving processes.
Worked closely with the Finance-Payroll Team to ensure accurate processing of bi-weekly payroll processes.
Responsible for the benefits administration, including enrollments, terminations, changes, etc.
Coordinated the recruitment and selection process, attracting top talent and improving the hiring process.
Research Analyst
London Life
London, ON
01.2014 - 01.2016
Performed primary and secondary research projects to support the marketing and sales departments.
Analyzed marketing & compensation strategies for internal and external advisors.
Developed reports to present results/findings to technical and non-technical audiences.
Created methodology to track and identify trends and variations in the monthly sales/operational workforce data.
Process Development and Improvement Analyst
London Life
London, ON
01.2012 - 01.2014
Conducted business process analysis, mapped the current state and future state, identified gaps, and developed an action plan to align operational processes with a new sales/marketing technological platform.
Created standard operating procedures, training guides, and training plans for the operation team of 1,000+ staff.
Business System Analyst
City of London
London, ON
01.2012 - 12.2012
Developed methodology to perform Business Process Mapping for the City of London.
Analyzed business needs to improve the processes in 4 major areas in the City of London.
Human Resources Organizational Manager
Chama Trailer Truck Manufacturer
Merida
01.2003 - 12.2004
Improved the full cycle of recruitment and selection, providing HR support to all levels of the organization.
Led the creation of the marketing department.
Updated organizational structure and human resources (HR) processes for 800+ staff.
Human Resources Planning & System Manager
Venezuela Oíl Company (PDVSA)
Caracas
01.1991 - 12.2002
Led the successful implementation of the HRIS-SAP.
Managed the HR generalist operational team across the country.
Performed complex analysis and managed models to track metrics to support business decisions.
Collaborated with the creation of the workforce plan and HR budget. Responsible for tracking and reporting.
Education
Post Graduate Certificate - Human Resources Management
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank