Javier Alcazar
Littlerock
Summary
Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
14
14
years of professional experience
Work History
Cake Decorator/ Produce Wetrack Specialist/Overnight Stocker
Wholefoods Market
09.2017 - Current
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Stocked shelves to match planogram images and instructions.
- Maintained inventory and ordered new supplies to meet expected needs.
- Supported promotional plans by updating signage with price changes.
- Interacted with guests in friendly and knowledgeable way.
Lead Cake and Pastry Decorator
Bristol Farms
01.2015 - 09.2017
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Designed specialty cakes for weddings, birthdays and graduations.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Precisely arranged display cases throughout workday to highlight finished products.
Lead Cake Decorator/ Baker
Superior Grocery Store
03.2013 - 01.2015
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Managed material inventory and ordered new materials when needed.
- Followed daily opening and closing procedures of brick and mortar bakery location.
- Weighed, boxed and wrapped bakery products.
- Recorded and maintained accurate supplies lists for clients' projects.
Lead Cake Decorator/Store Opener
El Super/ Bodega Latina
03.2011 - 03.2013
- Increased business sales by 55% by influencing purchases and attracting customers with displays and professional service.
- Coordinated services under supervision of corporate managers for new store openings.
- Provided exemplary customer service to many patrons daily in high-volume shopping center location.
- Operated cash register and handled cash, credit card and check transactions.
- Recorded and maintained accurate supplies lists for clients' projects.
Education
High School Diploma -
Centennial High School
Compton, CA06.2003
Skills
- Customer Needs Assessments
- Customer Transactions
- Stocking and Replenishing
- Constructive Feedback
- Team Meetings
- Performance Goals
- Pallet Jack Operation
- Brand Awareness
- Information Updates
- Hydraulic Jacks
- Team Goals
Timeline
Cake Decorator/ Produce Wetrack Specialist/Overnight Stocker
Wholefoods Market
09.2017 - Current
Lead Cake and Pastry Decorator
Bristol Farms
01.2015 - 09.2017
Lead Cake Decorator/ Baker
Superior Grocery Store
03.2013 - 01.2015
Lead Cake Decorator/Store Opener
El Super/ Bodega Latina
03.2011 - 03.2013
High School Diploma -
Centennial High School
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