Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harnoor Singh

Edmonton,AB

Summary

Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Client Experience Associate

Anywhere Works
11.2023 - 04.2024
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Supervisor

Super Value Liquor
09.2021 - 11.2023
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.

Crew Member

KFC
01.2019 - 09.2021
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Upheld high standards of productivity and quality in operations.

Education

BBA - Business Administration

NorQuest College
Edmonton, AB
12.2020

Skills

  • Strong written and verbal communication skills
  • Ability to work independently and make critical decisions under pressure
  • Cash Handling
  • Customer interaction
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Customer Service
  • Attention to Detail
  • Computer Skills

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Client Experience Associate

Anywhere Works
11.2023 - 04.2024

Supervisor

Super Value Liquor
09.2021 - 11.2023

Crew Member

KFC
01.2019 - 09.2021

BBA - Business Administration

NorQuest College
Harnoor Singh