Volunteer Work/Community Involvement
JAVED ALI
IT SPECIALIST
North York,ON
Summary
Dedicated professional with 5+ years of experience in the technical role. Seeking to work for a company that will maximize potential for optimum benefits. Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
IT Support Specialist
Trox Computers
Toronto
05.2020 - Current
- Perform hardware and installing and configure software and driver
- Maintaining and repairing technological equipment or peripheral devices
- Installing well-functioning LAN/WAN and other networks and manage components
- Install, evaluates, detects, and troubleshoots different types of issues.
IT System Technician
OTG Management llc
Toronto
10.2018 - 03.2020
- Checking computer hardware to ensure functionality
- Setting up workstations with computers and necessary peripheral devices
- Installing and configuring appropriate software and functions according to specifications
- IT Technicians diagnose, repair and maintain hardware and software components.
User Support Technician
TECHNOLECTIC INDIA LLP
04.2017 - 04.2018
- Emulate or reproduce technical problems encountered by users
- Installing and configuring hardware and software
- Monitoring and maintaining computer systems and networks
- Documentation
Customer service representative
MICROMAX INFORMATICS LIMITED
08.2014 - 02.2017
- Strong communication and technical skills while solving the problem
- Well-developed knowledge with technical support to end-user
- Attention to detailed information about each product and related services
- Friendly personality with a positive attitude
Education
Associate of Science - IT SYSTEM TECHNICIAN
George Brown College
Toronto, ON 09.2018 - 04.2020
Bachelor of Science - Computer Science And Engg.
Government Polytechnic
Kashipur, UK 08.2014 - 05.2017
GED -
Riverdale International School
Bazpur, UK 04.2012 - 03.2014
High School Diploma -
Riverdale International School
Bazpur, UK 03.2010 - 03.2012
Skills
Wireless area networking
undefinedCertification
A+ Certification (COMP001021693419)
Interests
Vlogging
Traveling
Timeline
IT Support Specialist
Trox Computers
05.2020 - Current
IT System Technician
OTG Management llc
10.2018 - 03.2020
Associate of Science - IT SYSTEM TECHNICIAN
George Brown College
09.2018 - 04.2020
User Support Technician
TECHNOLECTIC INDIA LLP
04.2017 - 04.2018
Bachelor of Science - Computer Science And Engg.
Government Polytechnic
08.2014 - 05.2017
Customer service representative
MICROMAX INFORMATICS LIMITED
08.2014 - 02.2017
GED -
Riverdale International School
04.2012 - 03.2014
High School Diploma -
Riverdale International School
03.2010 - 03.2012
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