- Reading
- Mindfulness Practices
- Supporting STEM education initiatives and mentorship programs
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I enjoy cooking for friends and family gatherings
- Getting involved in local advocacy groups to promote positive change in the community
- Baking
- Music
- Youth mentor, providing guidance and support to empower the next generation of leaders
JaVahna Johnson
California City
Summary
Dynamic Quality Assurance and Training Coordinator at People Creating Success, skilled in developing customized training programs and fostering employee engagement. Proven ability to enhance performance through effective coaching and mentoring, while maintaining compliance with regulatory standards. Expertise in e-learning platforms and strong communication skills drive continuous improvement and staff development.
Overview
18
18
years of professional experience
Work History
Quality Assurance and Training Coordinator
People Creating Success
03.2017 - Current
- Developed and implemented training programs to enhance employee skills and performance.
- Coordinated logistics for training sessions, ensuring resources were available and accessible.
- Facilitated workshops and seminars, promoting engagement and knowledge retention among participants.
- Evaluated training effectiveness through feedback and assessments, refining content as needed.
- Collaborated with management to identify training needs aligned with organizational goals.
- Maintained training records and documentation to ensure compliance with regulatory standards.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
Caregiver
In Home Supportive Services
01.2019 - 12.2025
- Assisted clients with daily living activities to enhance personal well-being and independence.
- Administered medication and monitored health conditions, ensuring compliance with care plans.
- Developed personalized care strategies in collaboration with healthcare professionals and family members.
- Trained new caregivers on best practices for patient care and safety protocols.
Childcare Provider
Self-employeed
01.2008 - 03.2017
- Supervised children's daily activities, ensuring safety and engagement in a nurturing environment.
- Developed age-appropriate lesson plans to promote cognitive and social development.
- Fostered positive relationships with children and families, enhancing communication and trust.
- Implemented behavior management strategies to address challenges and encourage positive interactions.
Education
High School Diploma -
Paso Robles High School
Paso Robles, CACertificate of Technical Studies - Medical Billing And Insurance Coding
University of Antelope Valley
Lancaster, CA05-2016
Skills
- Verbal and written communication
- Coaching and mentoring
- Virtual training
- Presentation
- Training material updates
- Schedule management
- Schedule coordination
- Leadership training
- New hire on-boarding
- Customized training
- Employee coaching
- Needs assessment
- Program management
- Program implementation
- E-learning platforms
- Program support
- Staff development plans
- Staffing and workflow planning
- New program development
- Documentation and recordkeeping
- Clear communication
- Relationship building
- Decision-making
- Employee relations
- Employee interviewing
- Orientation and onboarding
Accomplishments
- Supervised team of 12 staff members.
- Resolved product issue through consumer testing.
Interests
Timeline
Caregiver
In Home Supportive Services
01.2019 - 12.2025
Quality Assurance and Training Coordinator
People Creating Success
03.2017 - Current
Childcare Provider
Self-employeed
01.2008 - 03.2017
High School Diploma -
Paso Robles High School
Certificate of Technical Studies - Medical Billing And Insurance Coding
University of Antelope Valley