Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
research on websites, watching, swimming, reading, learning new things, adventure
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Jauhar Ali Lubanga

Jauhar Ali Lubanga

Niagara Falls,ON

Summary

Motivated, Passionate and and Hard Working individual with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience
6
6
Languages

Work History

Recruitment Coordinator

Tadabeer Recruitment Company
Kampala
01.2023 - 06.2023
  • Maintained candidate records using Ms. Excel, Google spreadsheets Ms word and updated information accordingly.
  • Training of the human power on how to handle conflicts and proper relation at work.
  • Embed the recruits on how to communicate effectively
  • Partnered with external agencies when needed to expand the reach of talent pools and improve candidate quality.
  • Improved office efficiency by effectively managing internal communications and correspondence.

Apprentice Welder

Alhatimy General Works
Jinja, Uganda
05.2020 - 11.2022
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Replaced faulty parts and components in soldering process.
  • Detected faulty operation of equipment and defective materials and promptly resolved issues.
  • Ensured safety standards were met by maintaining a clean and organized workspace.
  • Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
  • Welded parts using arc, gas-shielded arc, submerged arc and gas equipment.
  • Welded metal components in vertical, overhead and flat positions.

Manager of Operations

Johar Ali Ventures
Jinja, Uganda
02.2020 - 11.2022
  • This sole proprietor business involved both products and services, so I had to ensure that I proactively engage and interact with customers to ensure satisfaction and necessary needs for improvement.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Optimized team hiring, training, and performance.
  • Consulted with customers to assess needs and propose optimal solutions.

Driver

Sole Proprietorship
Jinja
02.2017 - 11.2022
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Volunteer

Soul Treat Uganda
Jinja Uganda
09.2018 - 02.2020
  • Developed communication skills by participating in several community outreaches
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.

Intern

Hared Petroleum
Jinja
05.2018 - 10.2018
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Used computer software to store and retrieve data.
  • Analyzed current data records to provide detailed reports.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.

Education

Pearson Level 2 Diploma in Engineering in Welding - Welding Engineering

Busoga International Polytechnic
Jinja, Uganda
11.2022

Diploma in Business Administration - Accounting And Business Management

Makerere University Business Skills
Uganda
05.2019

Certificate in Business Adminitration - Accounting And Business Management

Makerere University Business School
Uganda
06.2017

High School Diploma -

St James Secondary School
Jinja
02.2015

Skills

  • Customer Service
  • Cash Handling
  • Conflict Resolution
  • Problem-Solving
  • Active listener
  • Strategic Planning
  • Quickbooks
  • Expense Reports
  • Proactive and Self-Motivated
  • Financial statements expertise
  • Cash Management
  • Journal Entries
  • Time Management
  • Communication Skills
  • Computer Literacy
  • Ability to learn
  • Proactive
  • Cash Management
  • Journal Entries
  • Time Management
  • communication skiils
  • ability to learn
  • Pipe Welding
  • Sheet Metal Fabrication
  • MIG Welding
  • Portable Grinders
  • Welding Techniques
  • Design Interpretation
  • Instruction Interpretation
  • Interpret Blueprints
  • Custom Fabrication
  • Mathematical Computation
  • Fabrications Knowledge
  • Hand Saw
  • Punch Presses
  • Stainless Steel Metal Welding
  • Calculations and Measurements
  • Plasma Cutter
  • Acetylene Torches
  • Cutting

Timeline

Recruitment Coordinator

Tadabeer Recruitment Company
01.2023 - 06.2023

Apprentice Welder

Alhatimy General Works
05.2020 - 11.2022

Manager of Operations

Johar Ali Ventures
02.2020 - 11.2022

Volunteer

Soul Treat Uganda
09.2018 - 02.2020

Intern

Hared Petroleum
05.2018 - 10.2018

Driver

Sole Proprietorship
02.2017 - 11.2022

Pearson Level 2 Diploma in Engineering in Welding - Welding Engineering

Busoga International Polytechnic

Diploma in Business Administration - Accounting And Business Management

Makerere University Business Skills

Certificate in Business Adminitration - Accounting And Business Management

Makerere University Business School

High School Diploma -

St James Secondary School

Work Availability

monday
tuesday
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morning
afternoon
evening
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research on websites, watching, swimming, reading, learning new things, adventure

I enjoy researching about random topic that I haven't been knowledgeable about. This isn't limited to a subject or topic. it's random. I enjoy watching Netflix and world news, I enjoy reading Novels and one of my best books including Rich Dad Poor Dad, Learning new things at hands on or internet is one of the things I love doing and adventuring like road trips, visiting beaches and connecting with nature.

Jauhar Ali Lubanga