Jauhar Ali Lubanga
Niagara Falls,ON
Summary
Motivated, Passionate and and Hard Working individual with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
6
6
Languages
Work History
Recruitment Coordinator
Tadabeer Recruitment Company
Kampala
01.2023 - 06.2023
- Maintained candidate records using Ms. Excel, Google spreadsheets Ms word and updated information accordingly.
- Training of the human power on how to handle conflicts and proper relation at work.
- Embed the recruits on how to communicate effectively
- Partnered with external agencies when needed to expand the reach of talent pools and improve candidate quality.
- Improved office efficiency by effectively managing internal communications and correspondence.
Apprentice Welder
Alhatimy General Works
Jinja, Uganda
05.2020 - 11.2022
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Replaced faulty parts and components in soldering process.
- Detected faulty operation of equipment and defective materials and promptly resolved issues.
- Ensured safety standards were met by maintaining a clean and organized workspace.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
- Welded parts using arc, gas-shielded arc, submerged arc and gas equipment.
- Welded metal components in vertical, overhead and flat positions.
Manager of Operations
Johar Ali Ventures
Jinja, Uganda
02.2020 - 11.2022
- This sole proprietor business involved both products and services, so I had to ensure that I proactively engage and interact with customers to ensure satisfaction and necessary needs for improvement.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Optimized team hiring, training, and performance.
- Consulted with customers to assess needs and propose optimal solutions.
Driver
Sole Proprietorship
Jinja
02.2017 - 11.2022
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Volunteer
Soul Treat Uganda
Jinja Uganda
09.2018 - 02.2020
- Developed communication skills by participating in several community outreaches
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Educated young people about strategies for driving discussions and promoting social changes.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Intern
Hared Petroleum
Jinja
05.2018 - 10.2018
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Used computer software to store and retrieve data.
- Analyzed current data records to provide detailed reports.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
Education
Pearson Level 2 Diploma in Engineering in Welding - Welding Engineering
Busoga International Polytechnic
Jinja, Uganda11.2022
Diploma in Business Administration - Accounting And Business Management
Makerere University Business Skills
Uganda05.2019
Certificate in Business Adminitration - Accounting And Business Management
Makerere University Business School
Uganda06.2017
High School Diploma -
St James Secondary School
Jinja02.2015
Skills
- Customer Service
- Cash Handling
- Conflict Resolution
- Problem-Solving
- Active listener
- Strategic Planning
- Quickbooks
- Expense Reports
- Proactive and Self-Motivated
- Financial statements expertise
- Cash Management
- Journal Entries
- Time Management
- Communication Skills
- Computer Literacy
- Ability to learn
- Proactive
- Cash Management
- Journal Entries
- Time Management
- communication skiils
- ability to learn
- Pipe Welding
- Sheet Metal Fabrication
- MIG Welding
- Portable Grinders
- Welding Techniques
- Design Interpretation
- Instruction Interpretation
- Interpret Blueprints
- Custom Fabrication
- Mathematical Computation
- Fabrications Knowledge
- Hand Saw
- Punch Presses
- Stainless Steel Metal Welding
- Calculations and Measurements
- Plasma Cutter
- Acetylene Torches
- Cutting
Timeline
Recruitment Coordinator
Tadabeer Recruitment Company
01.2023 - 06.2023
Apprentice Welder
Alhatimy General Works
05.2020 - 11.2022
Manager of Operations
Johar Ali Ventures
02.2020 - 11.2022
Volunteer
Soul Treat Uganda
09.2018 - 02.2020
Intern
Hared Petroleum
05.2018 - 10.2018
Driver
Sole Proprietorship
02.2017 - 11.2022
Pearson Level 2 Diploma in Engineering in Welding - Welding Engineering
Busoga International Polytechnic
Diploma in Business Administration - Accounting And Business Management
Makerere University Business Skills
Certificate in Business Adminitration - Accounting And Business Management
Makerere University Business School
High School Diploma -
St James Secondary School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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research on websites, watching, swimming, reading, learning new things, adventure
I enjoy researching about random topic that I haven't been knowledgeable about. This isn't limited to a subject or topic. it's random. I enjoy watching Netflix and world news, I enjoy reading Novels and one of my best books including Rich Dad Poor Dad, Learning new things at hands on or internet is one of the things I love doing and adventuring like road trips, visiting beaches and connecting with nature.