Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jatinderpal Toor

QA Manager
Gilroy,CA

Summary

10+ years of QA experience, including 5 years as QA Manager leading global, cross-functional teams driving software quality excellence. Proven track record of managing global QA operations ensuring 24/7 coverage, faster release cycles, and reduced rollbacks. Skilled in stakeholder collaboration, vendor management, and aligning QA efforts with business goals. Implemented data-driven QA processes to track defect trends, improve quality, and accelerate delivery. Mentor and leader to SDETs, fostering adoption of best practices and technical growth. Expert in manual and automated testing, test strategy design, automation frameworks, and CI/CD pipeline integration. Proficient with Selenium, Appium, Rest Assured, Kafka, Kubernetes, Jenkins, Elastic Search, and related tools to maximize test coverage and efficiency. Strong API and backend testing skills focused on defect reduction and enhanced product quality. Expertise in implementing CI/CD pipelines, optimizing QA cycles facilitating early issue detection and resolution. Experienced in managing release cycles, deployment processes, and conducting post-incident retrospectives to drive continuous improvement.

Overview

10
10
years of professional experience
4
4
Certifications

Work History

QA Manager

Apree Health
San Francisco, California
10.2017 - Current
  • Company Overview: Castlight Health
  • Scaled globally distributed QA teams, aligning hiring strategies with evolving business needs and ensuring the right skill sets to support rapid growth and product demands.
  • Transformed QA from manual-first to automation-first, increasing coverage from 35% to 75% in 6 months; enabled faster regressions and reliable releases in a fast-paced, feature-heavy environment.
  • Led globally distributed QA teams to ensure 24/7 coverage and seamless releases; drove company-wide QA initiatives including the post-merger (Castlight + Vera) product integration—evolving the Castlight app into a comprehensive patient-facing platform with wellness programs, scheduling, virtual visits, chart access, and messaging.
  • Led discussions with partners like Monj, 2Morrow Health and others to drive integration testing into castlight app.
  • Conducted on-site clinic visits to gather firsthand insights into clinical workflows and pain points, informing product improvements to enhance usability and better support the clinical team.
  • Delivered transparent, data-driven test reports with measurable metrics to track progress, ensuring the team stayed aligned and made steady, quantifiable improvements.
  • Led post-incident retrospectives for issues such as virtual appointment failures and scheduling errors, identifying root causes and implementing preventative improvements to enhance system reliability and user experience.
  • Streamlined release processes combining manual and automated phases, boosting deployment frequency and minimizing rollbacks.
  • Developed and executed automation strategies aligned with digital health goals, enhancing coverage and delivery speed.
  • Collaborated with DevOps and engineering teams to build the first CI/CD pipeline for Jiff-Castlight integration; integrated automated test suites across environments, reducing QA cycle time by 40% and ensuring fast, reliable defect detection in a rapid deployment cycle.
  • Enforced SDLC best practices by ensuring code coverage met target thresholds and utilizing tools like SonarQube and Codacy to maintain code quality and security throughout development and testing phases.
  • Defined and implemented comprehensive test plans and test strategies across multiple product lines, ensuring alignment with business goals, release timelines, and quality benchmarks.
  • Castlight Health

Senior SDET

The Walt Disney Studios
Burbank, CA
10.2015 - 10.2017
  • Tested and automated key internal systems including RERUN (residual payment tracking) and Contract Admin (D3).
  • Performed functional and automation testing for web and API using Java, Selenium (BDD), Rest Assured, and Spock Framework.
  • Developed and maintained automation scripts for smoke and regression testing; integrated performance testing with Sauce Labs and CI/CD scheduling with Bamboo.
  • Conducted backend testing, data validation, and analysis using SQL, SQR, and Bash scripts to ensure data integrity.
  • Created stored procedures and executed SQL scripts for automation and data verification.
  • Collaborated with DBA teams for code deployments and environment support.
  • Supported staging and production deployments; monitored logs and worked with developers to resolve defects.
  • Maintained comprehensive testing documentation.
  • Focused on residuals payment workflows and contract deal management for talent, including SAP payment integrations and legacy system replacements.

Education

Bachelor of Science - Computer Science

Skills

  • Java

  • Python

  • Selenium

  • Appium

  • Cucumber (BDD)

  • Kafka

  • Elastic Search

  • SQL

  • Maven

  • Gradle

  • CI/CD

  • GitHub

  • GitLab

  • BitBucket

  • Jenkins

  • Postman

  • Xray

  • TestRail

  • Jira

  • Rally

  • Accessibility Testing

  • Codacy, SonarQube

Certification

Oasis Digital Angular Boot Camp

Timeline

QA Manager

Apree Health
10.2017 - Current

Senior SDET

The Walt Disney Studios
10.2015 - 10.2017

Bachelor of Science - Computer Science

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Jatinderpal ToorQA Manager