Jatinder Jit Saini
Vancouver,BC
Summary
Accomplished Supervisor at Kular Management Services, adept in strategic planning and staff management, significantly improved team productivity and customer satisfaction. Expert in inventory control and employee motivation, I excel in optimizing operations and leading teams to exceed goals. My leadership has been pivotal in enhancing efficiency and organizing successful events, showcasing my ability to drive results and foster growth.
Overview
16
16
years of professional experience
Work History
Supervisor
Kular Managment Services
11.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Guest Services Manager
White Daimond Hotel and Banquets
09.2008 - 03.2018
- Optimized scheduling practices to ensure adequate coverage during peak times while controlling labor costs effectively.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Organized successful special events that contributed to increased sales figures.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
Education
MBA - Marketing And Human Resources
Lovely Institute of Management
Punjab,India 09.2007
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Strategic Planning
- Inventory Control
- Processes and procedures
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Full Professional
Timeline
Supervisor
Kular Managment Services
11.2019 - Current
Guest Services Manager
White Daimond Hotel and Banquets
09.2008 - 03.2018
MBA - Marketing And Human Resources
Lovely Institute of Management
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