Jatinder Singh

•Led area rankings by selling the most device protection for three quarters and activating the most Mastercards for two, consistently outperforming targets by 20–30%.

• Transformed store performance from second‑last to top‑tier on the regional heat map while maintaining the highest Google Maps rating in the area.

• Streamlined operations with a lean 3‑person team—previously handled by six—to meet full sales targets and drive a 25% revenue increase in plans and accessories.

•Mentored new hires and supported promotions that boosted store sales by 15%, reinforcing customer service standards and team effectiveness.

• Oversaw end-to-end store operations, including staff management, inventory control, shift coverage, and service quality—ensuring seamless operations in a high-volume environment.
• Balanced full-time academic studies with supervisory responsibilities, consistently delivering results while adhering to time and resource constraints.
• Managed and supported a team of 14+, ensuring accountability, performance coaching, and timely resolution of service-related issues.
• Introduced operational improvements that reduced waste, optimized prep time, and improved order turnaround during rush hours.
• Fostered a strong customer-focused environment, driving repeat business and significantly increasing positive Google reviews.