Jatinder Singh
Brampton
Summary
A dedicated and customer-oriented professional with over 5 years of experience in office administration, operational support, and security management. Proven ability to enforce policies, manage records, and provide top-tier customer service in compliance with regulations. Strong communication, organizational, and problem-solving skills with a keen attention to detail. Experienced in maintaining the integrity of systems and addressing sensitive matters in a professional manner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobile Guard
Garda world
11.2024 - Current
- Interacted with customers in a professional manner while providing assistance as needed.
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Responded promptly to alarms triggered by unauthorized access attempts.
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Reported any violations of policy and law to management immediately.
- Monitored surveillance equipment for suspicious activities or persons.
- Completed monthly security audits ensuring all security measures were up-to-date and effective.
Supervisor
Logixx Security
Toronto
07.2022 - Current
- Company Overview: Toronto Response Unit
- Coordinated operational tasks and ensured compliance with security regulations and customer service standards.
- Managed schedules and travel arrangements for staff and clients, promoting smooth operations.
- Developed and maintained accurate records and reports, ensuring consistency with company policies and procedures.
- Provided customer service support by handling inquiries and resolving issues professionally.
- Assisted in enforcing policies, demonstrating a strong ability to manage sensitive situations in a non-confrontational manner.
- Toronto Response Unit
Safety Coordinator
Splendour Trucking
Orangeville
01.2020 - 08.2022
- Developed and implemented safety procedures and training programs for employees.
- Ensured compliance with safety and legal regulations, monitoring internal audits.
- Addressed inquiries from both internal and external customers, resolving issues promptly.
- Managed operational records with a focus on accuracy and maintaining proper documentation in line with regulations.
Education
Computer Programming - Web Technologies, Database Design, SQL, JAVA, PYTHON, C
Lambton College
Toronto, ON08.2019
Secondary Education - Physics, Chemistry, Mathematics
G.H.G. Khalsa Senior Secondary School
Mandi, Bahadurgarh03.2016
Skills
- Inspection & Enforcement
- Compliance & Regulatory Adherence
- Customer Service & Public Relations
- Records Management & Reporting
- Conflict Resolution & Problem Solving
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Attention to Detail & Accuracy
- Communication & Interpersonal Skills
- Knowledge of Security & Law Enforcement Protocols
- Safety Regulations & Policies
- Time Management & Task Prioritization
- Disability Accommodation & Accessibility
- Team Collaboration & Leadership
Certification
- Ontario Driver’s License – Class G
- Forklift Certification
- Licensed Security Guard
- CPR and First-Aid Certification
- Use of Force Training Certification
- Non-Violent Crisis Intervention
- Mental Health Awareness and Response
- Supervisor Training
- Customer Service Certification
- Overdose Prevention Training
- Smart Serve Ontario Certification
Physical Abilities
- Capable of lifting, carrying, and pushing/pulling up to 70 lbs consistently.
- Comfortable with standing, walking, sitting, and performing visual inspections for extended periods.
Timeline
Mobile Guard
Garda world
11.2024 - Current
Supervisor
Logixx Security
07.2022 - Current
Safety Coordinator
Splendour Trucking
01.2020 - 08.2022
Computer Programming - Web Technologies, Database Design, SQL, JAVA, PYTHON, C
Lambton College
Secondary Education - Physics, Chemistry, Mathematics
G.H.G. Khalsa Senior Secondary School