Jatinder Kaur
Vancouver,BC
Summary
Flexible Attractions Attendant with proven customer service skills to meet the demands of a busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer service
Info@adisoy
01.2022 - 08.2023
- Listen customer’s complaints and try to resolve them
- Maintain records
- Adhering to Policies and Procedures
Guest Service Representative
Wonderland
08.2020 - 12.2021
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
- Conducted regular safety checks on all rides, maintaining strict adherence to company policies and industry standards.
Cashier and front desk representative
Tim Hortan
01.2019 - 05.2020
- Worked front counter, drive-thru and other areas
- Worked well with teammates and accepted coaching from management team
- Took orders and collected payments
- Deal with credit and cash transactions.
Education
MBA - General Business Studies
University Canada West
Vancouver, BC09.2025
BBA - Business Management
Punjabi University
05.2019
Skills
- Credit and Cash Transaction
- Identification Checks
- Cleaning and Sanitizing
- Guest Inquiries
- Customer service
- Time Management Skills
- Verbal Communication
- Adapt to Diverse Groups
- Leadership qualities
- Team-work
- Issue Resolution
- Complaint Handling
- Safe Handling Standards
- Ride operations
- Ticket taking
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
AVAVIABLE ON MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY AND SATURDAY
Certification
- Certified server, Pan Pacific Vancouver -Nov to DEC
serve it right
Serve It Right is a responsible beverage service program designed to educate servers, bartenders, and managers about the legal responsibilities and proven techniques related to serving alcohol. It aims to promote public safety and reduce alcohol-related harms by ensuring that alcohol is served in a responsible and safe manner.
Timeline
Customer service
Info@adisoy
01.2022 - 08.2023
Guest Service Representative
Wonderland
08.2020 - 12.2021
Cashier and front desk representative
Tim Hortan
01.2019 - 05.2020
MBA - General Business Studies
University Canada West
BBA - Business Management
Punjabi University
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