Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jatin verma

Toronto,ON

Summary

Dynamic District Manager with a proven track record at Virgin Plus, excelling in sales analysis and team leadership. Successfully coached teams to achieve revenue goals, enhancing customer engagement and driving performance. Proficient in Swift programming and adept at fostering collaborative environments, ensuring operational excellence and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

DISTRICT MANAGER

VIRGIN PLUS(PLUS COMMUNICATIONS)
Mississauga
08.2023 - Current
  • Handling stores of Mississauga
  • Evaluating by reviewing Managers performance
  • Providing them Leads of customers
  • Analyzing sales statistics
  • Resolving issues
  • Coached, developed and motivated team to achieve revenue goals.

SALES MANAGER

VIRGIN PLUS(PLUS COMMUNICATIONS)
Mississauga
03.2023 - 08.2023
  • Handling a store
  • Providing deals for New phone offers BYOD plan offers
  • Team work
  • Attending calls and answering their queries
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Sales Associate

VIRGIN PLUS (PLUS COMMUNICATIONS)
Etobicoke, ON
05.2022 - 03.2023
  • Welcomed customers upon store entry and offered assistance as required.
  • Addressed customer inquiries related to product features, availability, and pricing.
  • Evaluated customer needs to recommend suitable products or services.
  • Provided BYOD solutions, including phone and home internet plans.

SECURITY OFFICER

AEGIS SECURITY
02.2021 - 02.2022
  • Write and submit security reports
  • Assign work areas for officers to patrol
  • Monitor staff by patrolling with them
  • Conduct routine patrols with team
  • Look out for suspicious persons, vandalism or hazards
  • Respond to alarms and distress calls
  • Ensure all security systems, like the burglar alarms and CCTV are working properly

CUSTOMER SERVICE ASSOCIATE

SUNNY FOOD MART
05.2018 - 02.2021
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solution
  • Managed over 100-120 customer per day and increased sales by 10%
  • Assisted customer with returns or refunds for merchandise, shipping and special-order request and arranging pick-up at various locations

FULL STACK IOS DEVELOPER

LAMBTON COLLEGE
Toronto
08.2019 - 12.2019
  • Instructed junior developers on use of Swift programming language, creating collaborative learning environment to onboard personnel.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

Mobile Application Design and Development

LAMBTON COLLEGE
Toronto
12.2019

Electronics and Communication Engineering

GNDU
Amritsar
04.2017

Skills

  • Programming Languages: Swift
  • Operating Systems: Linux, MacOS, Windows Other
  • Tools: MS Office, MySQL, MS Excel
  • Customer relations
  • Sales analysis
  • Revenue generation
  • Customer engagement
  • Team leadership

Certification

ITIL 4 Certification, Salesforce Associate Certified.

Timeline

DISTRICT MANAGER

VIRGIN PLUS(PLUS COMMUNICATIONS)
08.2023 - Current

SALES MANAGER

VIRGIN PLUS(PLUS COMMUNICATIONS)
03.2023 - 08.2023

Sales Associate

VIRGIN PLUS (PLUS COMMUNICATIONS)
05.2022 - 03.2023

SECURITY OFFICER

AEGIS SECURITY
02.2021 - 02.2022

FULL STACK IOS DEVELOPER

LAMBTON COLLEGE
08.2019 - 12.2019

CUSTOMER SERVICE ASSOCIATE

SUNNY FOOD MART
05.2018 - 02.2021

Mobile Application Design and Development

LAMBTON COLLEGE

Electronics and Communication Engineering

GNDU

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Jatin verma