Jatin Sharma
Winnipeg,MB
Summary
Results-driven professional with experience in customer service and safety management. Known for effective communication and problem-solving abilities, contributing to successful team outcomes and improved service delivery.
Overview
2
2
years of professional experience
Work History
Customer service
Tim Hortons
Winnipeg, Manitoba
09.2024 - Current
- Provided customer service support when needed.
- Analyzed customer feedback to improve customer service levels.
- Adhered strictly to company policies regarding customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Tactical Security Officer
Black Bird Securites
Winnipeg, Manitoba
09.2023 - 09.2024
- Responded promptly to incidents and emergencies, coordinating with local authorities.
- Collaborated with team members to develop effective safety strategies and practices.
- Assisted in training new security staff on protocols and emergency procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored CCTV systems to ensure safety and security of premises.
House Framer
S&S
Winnipeg, Manitoba
02.2023 - 08.2023
- Constructed and assembled wooden frames for residential buildings.
- Collaborated with team members to ensure timely project completion.
- Maintained a safe working environment by adhering to safety regulations and guidelines.
- Inspected finished work for conformance with established standards prior to completion of project.
Education
Associate of Arts - Business Administration
Providence University College
Otterburne, MB02-2025
Skills
- Customer service
- Safety compliance
- Time management
- Team collaboration
- Conflict management
- Project coordination
- Critical thinking
- Problem resolution
Timeline
Customer service
Tim Hortons
09.2024 - Current
Tactical Security Officer
Black Bird Securites
09.2023 - 09.2024
House Framer
S&S
02.2023 - 08.2023
Associate of Arts - Business Administration
Providence University College
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