Results-driven operations and logistics professional with proven expertise in ERP systems, cross-functional coordination, and supply chain optimization. Adept at leading process improvements, training teams, and driving data-backed decision-making in fast-paced environments. Committed to delivering operational excellence through proactive leadership and strong analytical skills.
- Coordinate daily floor layout and task allocation with the
Director of Operations to optimize productivity.
- Plan personnel scheduling and resource deployment based on
operational needs.
- Lead change management and continuous process
improvement efforts.
- Enhance data accuracy and accessibility within ERP & Power BI
platforms.
- Train staff in ERP software and procedural best practices for
consistency.
- Maintain documentation and streamline inter-departmental
communication.
- Analyze operational metrics and generate reports to support
strategic planning.
- Oversaw high-volume shipping operations, ensuring accuracy
and timeliness.
- Led team workflows to exceed productivity and quality
benchmarks.
- Ensured shipment compliance using RF scanners and WMS tools.
- Trained new hires on safety protocols and shipping standards.
- Partnered with inventory and logistics teams to eliminate
bottlenecks.
- Conducted performance analysis and initiated process
enhancements.
- Microsoft Office Specialist (MOS) – Excel, Word, Outlook
- ERP Fundamentals Certificate – Microsoft Dynamics NAV 2018
- Certified Supply Chain Professional (CSCP) – APICS