Jatin Sharma
Victoria,British colombia
Summary
Developed strong analytical and observational skills in high-security environment, ensuring safety and compliance. Proven ability to handle high-pressure situations and respond effectively to incidents. Looking to transition into a well known field, leveraging transferrable skills in surveillance and incident management.
Energetic and reliable individual with strong sense of responsibility and excellent problem-solving abilities. Possesses solid understanding of security protocols and procedures, combined with skills in monitoring and surveillance. Committed to ensuring safe and secure environment while maintaining high level of professionalism.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Associate
Securiguard Services
11.2024 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Actively participated in safety drills and exercises, reinforcing security measures and protocols to all staff members.
- Supported event organizers in managing crowd control during large-scale events, ensuring smooth operations without compromising safety standards.
- Reduced incidents of theft and vandalism by implementing thorough access control measures.
Security Officer
Blackbird Security
08.2024 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Cashier
Indian Grocery Store
11.2023 - 07.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
JNV
India03-2023
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Compliance monitoring
- Application security
- Have a class 5 driving license
- Done WHMIS certifications
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
BST certified.
Class 5 license holder.
Have covered emergency sites as well.
Experience of many event securities.
Timeline
Security Associate
Securiguard Services
11.2024 - Current
Security Officer
Blackbird Security
08.2024 - 11.2024
Customer Service Cashier
Indian Grocery Store
11.2023 - 07.2024
High School Diploma -
JNV